By anonymous | 11/28/2020
Excellent service and very nice that they wiped down all surfaces (doors, steering wheel, etc.) with disinfecting wipes before giving back the car.
By Roberto g | 11/19/2021
I am highly satisfied because every time I take my vehicles to them they do a great job on doing everything they have to do to. They tell me everything really clear and they stick to the time they tell you your vehicle is going to be ready and they do a magnificent work.
By anonymous | 11/15/2020
They do exceptional work work was on time work was done right friendly friendly employees
By GF | 11/17/2021
As always, good service and knowledge. Been using this location for years for tires and related maintenance.
By anonymous | 10/23/2020
Best place in Sonoma county for tires!! Its the staff at this location that make the difference.
By Rocky Jo | 11/4/2021
I deal with Chad at this location for over 15 years and Always get good service and advice. i feel comfortable and safe with the care/service I receive!!
By anonymous | 10/2/2020
Perfect Job. Done on Time
By Linda F | 10/29/2021
The follow through and continued service of each time I need help and service. Thank you so much.
By anonymous | 7/30/2020
Quick and helpful shop. Fair prices
By Jessie s | 10/22/2021
Chad is always friendly and very knowledgeable about products and helped me to decide a good fit on some new wheels and tires I'm going to purchase
By anonymous | 7/15/2020
Professional, knowledgeable and helpful. Great experience!
By Charise D | 10/18/2021
The owner works along side employees and takes a big interest in customer satisfaction. The employees seem to like working there. Everyone is friendly and cheerful. I go there not only because of good prices but because I like the people. I usually don't do surveys but I care about this gang.
By anonymous | 5/27/2020
Friendly, honest, professional service. I highly recommend.
By Flat tire Cat | 10/14/2021
Derek was super nice. Got me in and out fast. Explained everything well
By Chick Petersen | 5/16/2020
I've been bringing my 2 cars here for a while now. Even during the COVID-19, they were extremely thoughtful, professional and friendly. My recent visit, they called with advice, helped decide what would be done and got me out within my timeframe even though there was additional work. I've always been extremely pleased with their results unlike some other facilities. I would highly recommend these folks and will continue to bring my 2 vehicles there.
By Anonymous | 10/1/2021
Am a regular customer and have always been treated very well. I dropped in early for regular 5,000 mile oil etc. work-up and later called that there was rear strut problems etc. that needed taking care of I gave my approval and higher cost $ 850 . It took longer to get it done but that was the nature of the job and I got it after 430 pm which was ok by me. I trust Chad and Randy and their mechanics.
By Erica | 3/30/2020
Super fast and courteous crew!
By Anonymous | 9/16/2021
Derek was great
By Kristen Belden | 3/13/2020
I went into Big O without an appointment to get a tired repaired or replaced. They started helping me immediately even though I had just dropped in. I ended up having to get all new tires because mine were all pretty worn out. This was a blow to me, as I don't have a lot of money right now, but everyone there, especially Peyton who assisted me, was wonderful. Peyton explained everything to me and helped me to get the best things for my car and my budget. He was also friendly and courteous. Excellent service all around. Additionally, while I was in the shop I saw one of the workers spraying lysol on the customer counter. In today's environment seeing someone taking steps to protect themselves, their customers, and the public was really comforting.
By Fast Service | 9/10/2021
Quick and easy tire mounts, just a half hour to complete