Big O Tires

I got to the store within 10 minutes of closing time- customer service was still TOP NOTCH. They took care of me right away and got me on the road with a much needed new tire!

After the dealership told me I needed an alignment I came in & with in 15 minutes was told everything was perfectly fine, nothing needed. They could have told me it's true & charged me. Because of their honesty, I will be back & we have five vehicles in our family. Thank you.

Had a flat tire and they repaired for free because I purchased my tires from them. All got my discounted service done at the same time.

I bought tires andI am very happy with their service.

Overall great experience...and very patient.

I love this store/business. Everyone is friendly and they always do a great job. I am a customer for life :)

I always use BIG-O for my car maintenance issues and tires. Last week, they came through again with my rotation and oil change, and added new spark plugs. And they finished sooner than promised! (important because I was waiting in the shop)

Friendly helpful staff. Comfortable waiting room ...

They were very professional and the costumer service was nice.

I recently had my breaks done. Service was fast and done right. Chad, in the front, always makes my day. Good guys, great service.

Chad at the Petaluma location on EWashington couldn't have been nicer. I had a flat on a new tire and ended up going back to the dealer for the replacement only because it was under warranty. Big -O got the spare on for me and got me going with no charge. I really appreciate that kind of service even when no sale was made. Big thumbs up to that crew - solid honest guys. Thanks again.

Despite being really busy, Chad spent a lot of time researching two of my different vehicles needs. He and his crew discovered frame damage to my Jeep and two cracked rims on my Porsche; both of which I am grateful for his (and his team's) attention to detail, as no one else has spotted these potentially dangerous issues. I plan to return to Big O soon to finish up these projects. Thank you! Dale

I always get great service at this location! Great staff, everyone is smiling and willing to help. they also acknowledge you when you walk in the door!

Customer service was excellent.

Chad was awesome. Had a brake issue while traveling thru and they got us diagnosed at the end the the day on a Friday, ordered parts and had us back on the road Sat. Thank you!

Chad is the absolute best

Using your service for over 15 years- consistent quality. Trust the recommendations and work

Everyone was awesome! I have never had such a quick and easy car servicing experience. I usually dread when my maintenance light comes on, but this last experience has led me to realize that it doesn't always have to be that way. Seriously! Thank you for calling me with updates and for getting everything looked at both quickly and thoroughly.

why is tire alignment so expensive. its should be free especially when you are buying a brandnew tires.

I love these guys! They are so nice. They explain everything to me, no surprises. Just a really great group.