By Ralph | 3/10/2020
Great Service
By MH | 9/1/2021
Chad is/was excellent, as always.
By Kevin | 3/10/2020
I'll never buy tires at pep boys again. You guys are the best! Been to Petaluma twice. Going there next time I need.
By Peter | 8/26/2021
Professional and courteous, always looking out for the clients best interest. Had a tire puncture, they fixed that, ensured the other tires were clear and safe knowing this was my wife's car. Greatly appreciate their attention to detail, always have a can do attitude.
By Yotaluma | 3/5/2020
You guys are awesome thanks
By Susan W. | 8/19/2021
It is always a pleasure the service is excellent. They go the extra mile to make sure I am comfortable when I wait for my oil changes. I have been a loyal customer since I moved to Petaluma 9 years ago. Never even consider going anywhere else.
By anonymous | 3/3/2020
I have a great experience and with great service
By Danielle D | 8/14/2021
The staff at this location is incredible, always so helpful and never try to push sales for extra add ons unless needed. Love this team
By Joe | 2/19/2020
Came in for a tire patch. Have been coming to the Petaluma Big O for 10+ years. Randy has always been direct and no over the top sales pitches. Plan on coming back when needed.
By Anonymous | 8/13/2021
Timely service. I liked I didn’t have to wait long.
By Dan | 2/19/2020
I have been a customer of Big O's for years and am always satisfied when I have work done or need new tires. They never disappoint and will continue to get my business
By Yesenia Alcala.. | 8/10/2021
Very satisfied service.
By Jeff | 2/17/2020
The guys did a great job on my old clunker, hopefully will keep it oj the road for another 100K miles!
By James H | 8/5/2021
This location has always been honest, fair, and accommodating with me. No complaints whatsoever.
By Michelle | 2/10/2020
Thank you for very efficient service
By Colette A | 8/3/2021
I live in Sacramento & was in Petaluma to do some volunteer work. I got an alert from my car that it some sort of tire problem. I needed to get my tires checked & repaired before heading home. The Toyota dealer couldn’t fit me in & the police at the coast guard station recommended Big O, so I drove there asked if they could help & they took me in right away. I was so relieved. It turned out one of my tires was low on air & there was no charge for the service. What a nice & unexpected surprise. I drove home no problem & everything is fine. It’s nice to have a friendly place when your away from home. Thanks Derek & the guys who serviced my car. Colette
By Shannon | 2/8/2020
great visit!
By Unicornuk82 | 7/10/2021
The staff were very kind and friendly and helped me and explained things in a timely manner. I never felt pressured to buy. They were even sweet about my fussy toddler
By Guillermo Salinas | 2/3/2020
Great Service
By els011 | 7/9/2021
I appreciated getting an appointment in order to take advantage of your current sale that was about to end. Also the free alignment check. I went ahead with an alignment even though it was only slightly off. It does not make sense to me to buy new tires for my truck and not get the alignment checked and corrected as necessary.