By Robert | 11/12/2019
The store got me in and out of there very quickly
By Petaluma pilot | 6/8/2021
Everything went smooth I was in n out, very efficient
By Christy | 11/8/2019
When I phoned to schedule a tire alignment they were able to get me in the next day. After dropping my car off I was told it would be about 45-60 min. and received a call a half hour later my car was done. I appreciate the quick service and friendly help I received when dropping off and picking up my car. The gentlemen who helped me was very friendly.
By James w | 5/27/2021
I like the frienly service and the price are good
By Kevin | 11/4/2019
Great service!
By Sebastian | 5/25/2021
I accidentally punctured my tire I purchased from Big O Tires. Walked in and they had me up and going in a hour. Very pleased with the service
By Lyle | 10/21/2019
Only had a tire rotation and new wipers. Service was good and timely.
By Kristie K. | 5/20/2021
They are always so thorough and friendly. While I know this is technically a big company, it feels like a small town shop. Today while in for a flat tire they also checked all of my other stuff, ie: filter, brakes, etc without me even asking! And my tire repair was free as was my rotation because I had previously purchased my tires there. A very nice surprise! Will go back for ALL of my care needs. Thanks guys!!!
By Shawn | 10/11/2019
Friendly and knowledgeable service.
By BK | 5/20/2021
Joshua was my service advisor and he took great care of me. Kept me informed. As usual.
By Nelson | 10/2/2019
Always do a great Job
By KelliC | 5/18/2021
The sales associates are always courteous and professional. They make suggestions on things that could improve the life of my car but there's never any pressure to move forward unless I want to
By Ron | 9/23/2019
Great and professional service-always.
By Lewis P. | 5/18/2021
Fast service, friendly staff. I've been doing business here for 20+ years and have always been satisfied with service, prices and products.
By anonymous | 9/12/2019
Quick and efficient. Very satisfied
By R | 5/3/2021
Fast, efficient, honest
By Elizabeth | 9/6/2019
This is a great shop, very experienced and efficient work. No unnecessary delays. I trust their work.
By S. Hooper | 4/30/2021
Randy, has trained the best staff I’ve seen in a tire/auto care store. They are always knowledgeable & helpful. I’ve already committed to returning for the suspension work to be done when I get back there.
By anonymous | 9/6/2019
I've been going to the Petaluma location for over a year. The guys are all super nice and try to help me out with a lot. I got my oil changed recently and the wait took a little bit longer than usually that the guy helping me changed my brake lights for free. Totally nice of him!! Will always go to Big O Tires for all service needs.
By Jessica B. | 4/17/2021
The entire staff was so friendly and helpful. They explained how everything would work very clearly, and the service was done very quickly. I will definitely be back for all my tire needs!