By Ryan | 9/6/2019
Easy tire buying experience great price and they worked to get me out so fast thanks guys
By Anonymous | 12/16/2020
Service was excellent. Thank you Randy, you are always on top of it.
By Michelle Klemenok | 9/6/2019
Always very thorough and helpful. Thank you
By Mike H. | 12/10/2020
really friendly an knowledgeable staff, great communication with the product, and the price. nice environment, great place for a fellow motor head to have a conversation while the work was taking place.. Nice old school felling of being a priority an not jus another customer . thanks BIG O !
By Lyle | 9/6/2019
Chad has serviced my Jeep for over 3 years. He has always been polite and very efficient. They (mechanics + wait staff) stayed late until my Jeep was finished. Great store and service always professional, knowledgeable and trustworthy. Thank you. - Lyle Bennett
By Kelli Cox | 12/7/2020
The customer service is stellar! Every sales person does their best to give you all the information needed. There is never a feeling of being rushed and I seriously couldn't believe how smoothly everything went
By Darin | 9/6/2019
The guy at the counter was very friendly and funny, a much better experience than what I received at the Santa Rosa Big O's. I appreciate kindness more than anything.
By Brian B. | 12/5/2020
Chad and Randy are always friendly and great to work with. I always some to this location for tires and alignment services. Getting tire rotations after purchasing tires is hassle-free and easy.
By anonymous | 9/6/2019
The petaluma big o tires group with Chad and Randy are always top notch . I've had all my cars work done there for almost three years now and I've never had to take it back with problems or poor workmanship . The cost of repairs can be almost over the top anymore and they have always been fair and tried to get me quality parts at a more affordable price . many places push you to pay more and find things that sometimes don't really need to be repaired are still are good for some miles and then they scare and push you into paying to much and leaving stressed and broke . The guys at petaluma's Branch neither push or all u a line to make a buck and that rates very highly with me!
By anonymous | 11/28/2020
Excellent service and very nice that they wiped down all surfaces (doors, steering wheel, etc.) with disinfecting wipes before giving back the car.
By Karen Cooper | 9/6/2019
This is the only tire dealer we trust after bad experiences at others. We drive from the next town over, which is a bit of a trip, because of the poor service/work at the dealer in town. The Petaluma people are always pleasant and thorough, but donʻt push anything on us that we donʻt want or need.
By Lilibeth | 11/20/2020
have used Big O Tires as the primary servicer of my automobile since 2014. I have been extremely satisfied with their initiative in advising me of any additional maintenance issues when I have only scheduled the routine maintenance. I have also purchased tires from them twice and each time they have honored followed service without charge. I shall continue to take my automobile to them as they are the embodiment of community business service and professionalism.
By George Kriegel | 9/6/2019
I was traveling in our motorhome and just bought new Michelin tires from another big o in our town. We were camping at Dillion beach and on the way down the motorhome acted like I needed more air in the tires. I stopped in Petaluma Big o tire on the way home and Randy had his crew were on it the second I pulled in. They added 15 psi to all 6 tires. Then they stopped traffic so I could back out. I'm telling you I was so impressed with the service. These guys are number 1 in my book. Anybody that lives in the Petaluma area looking for good old fashion service tire store this is the place to go. I want to thank Randy and his crew for their awesome service. These guys are the greatest. Thank you very much. My motorhome handled absolutely perfect going home to Folsom ca.
By anonymous | 11/15/2020
They do exceptional work work was on time work was done right friendly friendly employees
By Angela and Elmer | 9/6/2019
Randy is exceptional. His communication and knowledge goes beyond. He was more than accommodating with our vehicles needs. Friendly but humble. An excellent experience overall.
By AMY C. | 11/9/2020
RANDY AND HIS CREW ROCK, I WILL NEVER TAKE MY PERSONAL VEHICLE ANYWHERE EVER AGAIN....
By anonymous | 9/6/2019
I will always go to Big O Tires for all of my automotive needs. Chad is the best in the business - knowledgeable, friendly, trustworthy and fast. He keeps that shop running like a well oiled machine! I will never go anywhere else. Highly recommended.
By bob h | 10/29/2020
easy to make an appointment, knowlegable people, kept me informed about the process
By Mary Murray Shelton | 9/6/2019
Stellar. I was treated kindly, with respect, and in a very timely way. Punctured tire, pouring rain, unable to read a worn tire pressure gauge in the rain. The guys were friendly and sympathetic. Got my tire repaired in record time and at a very reasonable price. I love these guys!
By anonymous | 10/23/2020
Best place in Sonoma county for tires!! Its the staff at this location that make the difference.