Big O Tires

263 ratings
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Location

516 E Washington St,
Petaluma, CA 94952

Gary

By Gary | 9/6/2019

As always my visit to this Big O Store Went very well. I was in and out in under an hour. I asked to have my shocks and tires inspected and both were in good shape. The honesty of Randy and his crew (along with great products and service) Is why I've been going to this store for close to 30 years. Somewhere else may have told me I needed new shocks or tires just to make a sale!

S Curry

By S Curry | 9/18/2020

Great service from Chad. I don’t know his last name but he is really great!

Charise Diamond

By Charise Diamond | 9/6/2019

Your staff are not only warm and friendly, they're happy people. Congratulations on attracting and keeping such high quality employees. Chad gave me a good price over the phone and followed through in shop. Walter gave me a ride and we had good conversations both way. He loves his work so much. I'm grateful for good service and especially for good people. I have already referred a friend and will continue to do so. Thanks. Charise Diamond

Don

By Don | 9/11/2020

Felt that the owner and customer service rep (Randy and Chad) were very knowledgeable. Also, no hard sell, just gave me information regarding my battery and windshield wipers. Answered my questions and concerns. Straight forward professional and courteous and friendly service

anonymous

By anonymous | 9/6/2019

A simple fix done simply quick and well. Big O has always been very great with their services.

Rocky Jo

By Rocky Jo | 9/3/2020

I have been having my car tires and brakes serviced there for over 12 years. I wouldn’t go anywhere else if I have a choice. Chad Particularly goes out of his way to make people feel they are getting the best service for their needs and he is very fast and efficient as well as friendly to everyone!

Mark Schacht

By Mark Schacht | 9/6/2019

Got a flat in Bodega Bay, 75 miles from home. Luckily, I'd bought the 4 tire set from Big O, and after AAA put the (10 year old) spare on we limped to this Big O location where Kevin squeezed us in (on a very busy Saturday) to see whether our tire could be fixed. A little more than a hour later they'd removed the metal shard from tire, patched it, put it back on, and we were back on our way! Bravo guys! This what makes Big O great! (Buy that road protection package...all this work was free!)

Yovanna

By Yovanna | 8/29/2020

Been going to this Big O for about 10 years. Always feel they do good honest job.

anonymous

By anonymous | 9/6/2019

I discovered a bubble in tire after hitting a big pot hole on Christmas Eve. It was 11:30AM and the service agents got me right in. I had my two front tires replaced and was out in less than 30 minutes. Who could have asked for better service?!! Thanks so much.

Pablo Escabar

By Pablo Escabar | 8/21/2020

My service advisor Chad was very friendly & professional, The work was completed within the time frame given & the price matched my quote. I also noticed while my truck was having work done another shop tech was cleaning up my vehicle.

Stephanie

By Stephanie | 9/6/2019

After the dealership told me I needed an alignment I came in & with in 15 minutes was told everything was perfectly fine, nothing needed. They could have told me it's true & charged me. Because of their honesty, I will be back & we have five vehicles in our family. Thank you.

Paul L

By Paul L | 8/19/2020

Friendly, courteous staff and fast service.

anonymous

By anonymous | 9/6/2019

I bought tires andI am very happy with their service.

Dennis U

By Dennis U | 8/12/2020

I’ve been coming here for 20 years and Chad and Randy are awesome. Very professional and personable. I wouldn’t go anywhere else for my tires.

Theresa

By Theresa | 9/6/2019

I love this store/business. Everyone is friendly and they always do a great job. I am a customer for life :)

Michelle

By Michelle | 8/1/2020

Always very pleased with customer service and the service on my car.p

Michelle

By Michelle | 9/6/2019

Thank you for your help and good service again.

anonymous

By anonymous | 7/30/2020

Quick and helpful shop. Fair prices

Kevin

By Kevin | 9/6/2019

Great Service on every visit!

Chris Cox

By Chris Cox | 7/18/2020

They took care of me , got me in and the job done quickly