By Miguel | 2/27/2020
Always enjoy doing business with Big O Merced.
By Brian I | 3/15/2024
Friendly and professional people.
By Adrian | 2/27/2020
Everything was great
By Pebblz | 3/14/2024
Kinda, courteous informative
By Matthew | 2/24/2020
I always receive great professional service when I come to my local Big O. The staff are very helpful when describing the issue and what it takes to fix the issue. I will always keep coming back
By Jerry | 3/7/2024
Everything went smoothly and very fast.
By Jessica | 2/19/2020
From the first phone inquiry to picking up my car, the team went above and beyond to help me. They gave me accurate cost estimates for the work I needed done - taking the time to look up my specific make and model of car - and they didn't recommend any services I didn't need. They were very friendly and informative and when I needed a ride back to the shop, they kindly picked me up. The service was done rapidly and I felt the cost was much better than other shops I had called. I also really appreciate Margaret being there - as a woman it can always feel a little intimidating going into car repair shops that are owned and operated solely by men because there is a stereotype that we won't know what we need and it's there job to "upsell" us. I think having a woman at the shop helps build trust among other female clientele like myself and gives Big O a competitive edge.
By Capt | 3/7/2024
Was able to make a flexible time to rotate my tires. Friendly and very easy to check in. Service done timely. Facility was very clean. Enjoyed the useful communication with the front counter associate. Will likely return.
By City | 2/18/2020
Great
By Amanda M | 3/4/2024
Battery change was quick and the price was unbeatable! Staff was attentive and friendly.
By Beth | 2/18/2020
I love this business. Believe that I am told the truth. They are helpful and kind.
By Steve T | 3/4/2024
Bought 3 and got 1 free. Associate was able to squeeze me in on a walk in.
By Sylvia | 2/17/2020
Very friendly professional and efficient
By LopeZarate | 2/29/2024
It’s a family own business and they tray you line a neighbor not just like another client , regular or walk in always treat you the same
By Carol | 2/17/2020
I was taken care of quickly and the people were very nice and friendly, especially Margaret. I feel confident they cared and did an excellent jpv
By Tb | 2/26/2024
The service writer was very nice and explained everything to me.
By Lorraine | 2/12/2020
As always excellent same day service. Angelo explained what was wrong and what needed to be done. Very happy with this shop.
By Trina L | 2/13/2024
People are always so awesome!!!
By Sandra | 2/11/2020
My entire experience was great. Friendly and knowledgeable people. Prices are good. I'll definitely be back!
By Debbie B | 2/13/2024
Treated with respect. Honesty Trustworthy Friendly