Big O Tires

1756 ratings
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Location

1261 W 18Th St,
Merced, CA 95340

Miguel

By Miguel | 2/27/2020

Always enjoy doing business with Big O Merced.

Brian I

By Brian I | 3/15/2024

Friendly and professional people.

Adrian

By Adrian | 2/27/2020

Everything was great

Pebblz

By Pebblz | 3/14/2024

Kinda, courteous informative

Matthew

By Matthew | 2/24/2020

I always receive great professional service when I come to my local Big O. The staff are very helpful when describing the issue and what it takes to fix the issue. I will always keep coming back

Jerry

By Jerry | 3/7/2024

Everything went smoothly and very fast.

Jessica

By Jessica | 2/19/2020

From the first phone inquiry to picking up my car, the team went above and beyond to help me. They gave me accurate cost estimates for the work I needed done - taking the time to look up my specific make and model of car - and they didn't recommend any services I didn't need. They were very friendly and informative and when I needed a ride back to the shop, they kindly picked me up. The service was done rapidly and I felt the cost was much better than other shops I had called. I also really appreciate Margaret being there - as a woman it can always feel a little intimidating going into car repair shops that are owned and operated solely by men because there is a stereotype that we won't know what we need and it's there job to "upsell" us. I think having a woman at the shop helps build trust among other female clientele like myself and gives Big O a competitive edge.

Capt

By Capt | 3/7/2024

Was able to make a flexible time to rotate my tires. Friendly and very easy to check in. Service done timely. Facility was very clean. Enjoyed the useful communication with the front counter associate. Will likely return.

City

By City | 2/18/2020

Great

Amanda M

By Amanda M | 3/4/2024

Battery change was quick and the price was unbeatable! Staff was attentive and friendly.

Beth

By Beth | 2/18/2020

I love this business. Believe that I am told the truth. They are helpful and kind.

Steve T

By Steve T | 3/4/2024

Bought 3 and got 1 free. Associate was able to squeeze me in on a walk in.

Sylvia

By Sylvia | 2/17/2020

Very friendly professional and efficient

LopeZarate

By LopeZarate | 2/29/2024

It’s a family own business and they tray you line a neighbor not just like another client , regular or walk in always treat you the same

Carol

By Carol | 2/17/2020

I was taken care of quickly and the people were very nice and friendly, especially Margaret. I feel confident they cared and did an excellent jpv

Tb

By Tb | 2/26/2024

The service writer was very nice and explained everything to me.

Lorraine

By Lorraine | 2/12/2020

As always excellent same day service. Angelo explained what was wrong and what needed to be done. Very happy with this shop.

Trina L

By Trina L | 2/13/2024

People are always so awesome!!!

Sandra

By Sandra | 2/11/2020

My entire experience was great. Friendly and knowledgeable people. Prices are good. I'll definitely be back!

Debbie B

By Debbie B | 2/13/2024

Treated with respect. Honesty Trustworthy Friendly