
By Jonathan Phung | 9/6/2019
Pablo Araujo provided great customer service and had a great product knowledge and expertise. My appointment was at 10:30 AM but he still took me in at 10:17 AM and out by 11:17 AM. Super friendly and fast service, highly recommended!

By ANPHC | 12/16/2023
Staff is always friendly and courteous. Technicians are responsive and professional. Always happy with the work performed by Big O.

By Josephine | 9/6/2019
I'll return!

By Steve S | 12/14/2023
Big kudos to Early and his staff. When our two Honda cars needed tires, we went to Costco; but Costco could not supply them from their offerings. Having bought tires previously from Big O, that's where we went next. Not only did Big O have the tires we wanted, but they saved us some money, too! After the sale, both cars needed a rebalance of the tires (definitely not Big O's problem) and these were handled with dispatch. Good job all around.

By Kevin | 9/6/2019
Santos was amazing. Knowledgeable and on time he really did a fantastic job as an ambassador for your company. I will continue to bring all my cars here. Very fair and honest.

By Toni M. | 12/12/2023
Employee whose first name is Early made it his business to give me accurate timelines and options to leave my car or wait. He said he would let me know when the parts came in and if he could finish my car same day. Thankfully he got the part, put brake pads on and I was out the door. Excellent customer service! Thanks Early!

By David | 9/6/2019
Got appointment quickly and easily. Work was done within the estimated time and I was contacted as soon as it was done. Good experience for me. Will return.

By Omar V. | 12/2/2023
Good and timely. Everyone friendly. Fast service

By Chris | 9/6/2019
Will was huge help! He took care of me on the phone and on-site. 10/10 would definately recommend to friends and family.

By Henryc | 11/29/2023
Marvin was friendly and helpful. He recommended a wheel repair company that can repair my cracked rim.

By Mitchell | 9/6/2019
Work kind of pricey but good service and work on cat

By Silas g | 11/28/2023
Customer service was great and always convenient for me to drop off our cars

By Modern | 9/6/2019
These guys help me keep my fleet in line!

By Anna | 11/7/2023
The staff is friendly, knowledgeable, patient, and thorough. The wait time is reasonable. The cost wasn’t higher than any other place, and the price was lowered by Marvin, who applied a coupon to the fee. A coupon that he provided when I got there. They pay attention to details, and I was quite satisfied. I’ll be back.

By Angel | 9/6/2019
All was fine. I'll repeat for sure!

By Montriceg | 10/31/2023
The customer service was excellent!

By Tomoko (Alan’s wife) | 9/6/2019
She was great! (But I forgot her name...

By Lisa P. | 10/10/2023
The people at Berkeley Big O at 2625 San Pablo Avenue - Location #5259 - are very helpful and friendly. Never a cross word, never a condescending attitude, always a friendly welcome.

By Marvin | 9/6/2019
Great experience

By Scot h | 10/9/2023
Said good morning can we help