By Rick | 9/6/2019
Efficient, courteous staff. Finished with tires sooner than estimated.
By Happy Customer | 7/9/2022
Angel was very knowledgeable,professional and very trustworthy I'm actually going back tomorrow for a different service.
By David | 9/6/2019
Very pleasant and easy transaction. Work performed quickly and completed in time promised.
By Mitsky | 7/9/2022
The service and convenience is very good.
By anonymous | 9/6/2019
I had a slow leak in one of the tires I purchased in August 2014. Set an appointment, arrived a little early & got quick service. Thanks Big O. And, the floor was so clean my shoes squeaked on it.
By Baha K | 7/8/2022
Friendly staff, value for price, convenient location, ease of appointment setups.
By Mike | 9/6/2019
Big O Tires in Pleasant Hill CA is great! They provided quick and quality service. The crew there was really friendly, knowledgeable, and provided quick service. I was in and out of there within 30 minutes with no appointment! Keep up the great work, I will be returning there for all of my future tire/suspension needs. Thanks!
By Christine S | 6/4/2022
Christopher Neves is a top notch manager. He was kind and treated me with respect, I know nothing about vehicles and he has explained everything to me so that I understood what was going on. Not only did he get the extensive issues resolved, but he helped me obtain in house financing so that I could get everything resolved as he was genuinely concerned for my safety. This was the first time in my adult life that I felt taken care of by an automotive repair shop rather than feeling "taken". Chris Neves restored my faith in auto repair and I will forever be grateful for the time and attention I was given and will be a Big O customer for life!!!!!
By Vincent | 9/6/2019
My Technician was famous on keeping me abreast of the entire process
By Barbara T. | 5/31/2022
I have been bringing my vehicle here since it was brand new. Each and every visit in the last 12 years has been perfection. The staff is highly professional and helpful. I always leave there knowing car is well maintained.
By Jeff | 9/6/2019
I dropped in without an appointment because I picked up a screw in the left back tire of my Honda Pilot. The service attendant was very helpful in explaining what areas of the tire could be repaired.and the repair was completed sooner than expected.
By Sal_go | 5/23/2022
Great service. Communication about issues was clear. In n out of service
By Edgar | 9/6/2019
cordial people
By Lisa R | 5/10/2022
Check in was great and they had it done when they said they would
By Peter | 9/6/2019
thank you, your store was able to complete a tire in a reasonable amount of time, something I could never get that kind of service in my local store.
By Robert C. | 4/2/2022
Very professional and engaging staff…very clean store inside and out…all questions were answered…flexibility with dropping off and picking up my truck…truck was parked inside for two overnight stays.
By anonymous | 9/6/2019
Explained to me what needed to be done, did it in the time expected. Very friendly, very professional
By carmen | 4/2/2022
I am always satisfied with Big o personnel; but they should check the work of the mechanics. When I took it in last for a Heat core repair. I left it for a week and when I picked it up, my radio had a lot of static. I feel that the managers should check the work of the mechanics.
By Tony | 9/6/2019
Fast, friendly service. Great tires at a fair price
By Teresa | 3/31/2022
Always great customer service, and quick service when I get my oil change done there.