Big O Tires

NA

I have been going to Big O in pleasant hill for ten years now and they have always been easy to work with and very responsive and timely.

Great service. Very cold in waiting area.

Employee had to search for a specific tire, found it elsewhere, had it shipped and had it the next day

Very helpful and courteous staff

This was a walk in and I was very happy that Big O was able to accommodate me, also it was a company vehicle and was needed for a job later that evening.

Great experience. Prices are better. Good customer service.

I did not have an appointment but still took care of me and the service writer was friendly and conducted himself in a professional manner.

Great team

I had scheduled an appointment and although I got called the following morning of scheduling stating that they were already full. When I called back, as they asked, they told me they had a last minute cancellation and I was squeezed in. When I got there, the customer service was great and I waited for my car. It was done faster than expected and the pricing was great. Always good service!

I thought i needed tires and breaks plus alignment. Turned out i didn't need breaks! Thank you for being honest and providing great quality service

Clean facility, professional techs and service representatives, well maintained service garage.

I called ahead to see if you had the correct tire for my 2017 Prius, and indeed you did. You remembered me when I came in once I mentioned I had called in. You had all the correct information and got the job done extremely efficiently. All though I am not a fan of the smell, I liked how the store smelled of rubber and tires. It gave me a good feeling that you knew what you were doing and had everything to a T. I also immediately saw how clean the place was. Finally, I loved that Jeopardy was on TV while I was in the waiting room. Just a coincidence that I liked a lot.

The service managers are knowledgeable and accommodating. I never feel like I will be “ripped off” here.

Always friendly and always reliable, my goal to spot

I am always happy with service I receive from the BIGOTEAM and that is why I keep going back. They are very professional. Besides that they are thoughtful and treat me like a valued customer. Whenever I have a problem, I know I can depend on them to find the answer; whether small or big. I appreciate the way they listen and know they are doing their best to solve my automobile problem.

Big o is conveniently located which is why I go there. Prices are kind of high but go for convenience. Staff is also friendly and helpful.

Everything went smoothly

Long time customer Always pleased w Brian and his crew

Superior customer service and communication. Quality and timeliness of work done was excellent. Overall very satisfying experience.