Big O Tires

881 ratings
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Location

1845 Contra Costa Blvd,
Pleasant Hill, CA 94523

Patricia Kelly

By Patricia Kelly | 9/6/2019

Customer service at this particular store was outstanding!

Richard K

By Richard K | 9/8/2021

As in previous visits, the service I received was excellent.

Carol

By Carol | 9/6/2019

Very pleased with the customer service and the major repairs were done on time.

Gigi L

By Gigi L | 9/4/2021

Everything went smoothly. Chris was friendly and efficient.

Thomas

By Thomas | 9/6/2019

This is a good place of business, High quality service. But along with this business are situations that naturally appear. Such as requested tires are not in stock, etc. Even though I expected my ride to be ready earlier as promised. I am happy with their work.

PM

By PM | 8/30/2021

Angel was so helpful in getting me back on the road in a timely manner. They were done sooner than expected.

Candy

By Candy | 9/6/2019

Exceptional courtesy! Even though they were very busy each person I talked w/ was very courteous.

Dr green

By Dr green | 8/25/2021

Customer service was perfect and they got the job done in a timely manner

anonymous

By anonymous | 9/6/2019

Professional, accommodating, and meticulous in all!

Shintaro N.

By Shintaro N. | 8/24/2021

The customer service agent fit me into the schedule for a wheel alignment and put me on as soon as rack was available.

Ismail

By Ismail | 9/6/2019

Excellent Service

Tim V.

By Tim V. | 8/23/2021

They have the best customer service of any place bar none. Everything was communicated perfectly and I had the option to wait in the lounge, or come back at specified time. I chose to stay because they made me feel very welcome and were glad to have me there.

Kevin

By Kevin | 9/6/2019

the staff was friendly

Edgarama

By Edgarama | 8/23/2021

Friendly, respectful and helpful.

Kathleen

By Kathleen | 9/6/2019

I love taking my beloved Corolla to Big O! They are friendly, courteous and always take excellent care of my car.

S Johnson

By S Johnson | 8/17/2021

Brian was extremely polite and friendly (not always the case in the automotive industry). I was given a realistic time quote for the work requested and they finished early. Great job.

Bruce

By Bruce | 9/6/2019

They fit me in to their schedule when I called -- "just drop by in the morning and leave the car for retrieval in the evening" -- despite having no appointments available. The requested service, front and back brake replacement, was performed only after checking that it was indeed warranted. The car was finished with plenty of time to spare for me to come pick it up, with all "coupons"/discounts applied.

yomolew

By yomolew | 8/16/2021

Long time customer. Easy communication, service explanations, items recommended, etc.

Rick

By Rick | 9/6/2019

Representative was great - glad I went to Big O for AC service instead of Toyota

RShutt

By RShutt | 8/12/2021

I have brought my car to this location a number of times and every time I am always treated with consideration and kindness. I feel super taken care of by the guys and I trust my car with them. They are top notch! My oil change is always done well and quickly!