By Patricia Kelly | 9/6/2019
Customer service at this particular store was outstanding!
By Richard K | 9/8/2021
As in previous visits, the service I received was excellent.
By Carol | 9/6/2019
Very pleased with the customer service and the major repairs were done on time.
By Gigi L | 9/4/2021
Everything went smoothly. Chris was friendly and efficient.
By Thomas | 9/6/2019
This is a good place of business, High quality service. But along with this business are situations that naturally appear. Such as requested tires are not in stock, etc. Even though I expected my ride to be ready earlier as promised. I am happy with their work.
By PM | 8/30/2021
Angel was so helpful in getting me back on the road in a timely manner. They were done sooner than expected.
By Candy | 9/6/2019
Exceptional courtesy! Even though they were very busy each person I talked w/ was very courteous.
By Dr green | 8/25/2021
Customer service was perfect and they got the job done in a timely manner
By anonymous | 9/6/2019
Professional, accommodating, and meticulous in all!
By Shintaro N. | 8/24/2021
The customer service agent fit me into the schedule for a wheel alignment and put me on as soon as rack was available.
By Ismail | 9/6/2019
Excellent Service
By Tim V. | 8/23/2021
They have the best customer service of any place bar none. Everything was communicated perfectly and I had the option to wait in the lounge, or come back at specified time. I chose to stay because they made me feel very welcome and were glad to have me there.
By Kevin | 9/6/2019
the staff was friendly
By Edgarama | 8/23/2021
Friendly, respectful and helpful.
By Kathleen | 9/6/2019
I love taking my beloved Corolla to Big O! They are friendly, courteous and always take excellent care of my car.
By S Johnson | 8/17/2021
Brian was extremely polite and friendly (not always the case in the automotive industry). I was given a realistic time quote for the work requested and they finished early. Great job.
By Bruce | 9/6/2019
They fit me in to their schedule when I called -- "just drop by in the morning and leave the car for retrieval in the evening" -- despite having no appointments available. The requested service, front and back brake replacement, was performed only after checking that it was indeed warranted. The car was finished with plenty of time to spare for me to come pick it up, with all "coupons"/discounts applied.
By yomolew | 8/16/2021
Long time customer. Easy communication, service explanations, items recommended, etc.
By Rick | 9/6/2019
Representative was great - glad I went to Big O for AC service instead of Toyota
By RShutt | 8/12/2021
I have brought my car to this location a number of times and every time I am always treated with consideration and kindness. I feel super taken care of by the guys and I trust my car with them. They are top notch! My oil change is always done well and quickly!