Big O Tires

886 ratings
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Location

1845 Contra Costa Blvd,
Pleasant Hill, CA 94523

Patricia Kelly

By Patricia Kelly | 9/6/2019

Customer service at this particular store was outstanding!

Pat A.

By Pat A. | 9/21/2021

Chris is always upfront and professional. I get my car back at the time agreed.

Carol

By Carol | 9/6/2019

Very pleased with the customer service and the major repairs were done on time.

Annette R.

By Annette R. | 9/15/2021

Very friendly team. No hassle, no up sell, just good service and fair pricing. This means a lot to me. I regret not taking my vehicles here a long time ago.

Thomas

By Thomas | 9/6/2019

This is a good place of business, High quality service. But along with this business are situations that naturally appear. Such as requested tires are not in stock, etc. Even though I expected my ride to be ready earlier as promised. I am happy with their work.

Jacknesty

By Jacknesty | 9/15/2021

product and service I needed were readily available and prices were very competitive.

Candy

By Candy | 9/6/2019

Exceptional courtesy! Even though they were very busy each person I talked w/ was very courteous.

Richard K

By Richard K | 9/8/2021

As in previous visits, the service I received was excellent.

anonymous

By anonymous | 9/6/2019

Professional, accommodating, and meticulous in all!

Gigi L

By Gigi L | 9/4/2021

Everything went smoothly. Chris was friendly and efficient.

Ismail

By Ismail | 9/6/2019

Excellent Service

PM

By PM | 8/30/2021

Angel was so helpful in getting me back on the road in a timely manner. They were done sooner than expected.

Kevin

By Kevin | 9/6/2019

the staff was friendly

Dr green

By Dr green | 8/25/2021

Customer service was perfect and they got the job done in a timely manner

Kathleen

By Kathleen | 9/6/2019

I love taking my beloved Corolla to Big O! They are friendly, courteous and always take excellent care of my car.

Shintaro N.

By Shintaro N. | 8/24/2021

The customer service agent fit me into the schedule for a wheel alignment and put me on as soon as rack was available.

Bruce

By Bruce | 9/6/2019

They fit me in to their schedule when I called -- "just drop by in the morning and leave the car for retrieval in the evening" -- despite having no appointments available. The requested service, front and back brake replacement, was performed only after checking that it was indeed warranted. The car was finished with plenty of time to spare for me to come pick it up, with all "coupons"/discounts applied.

Tim V.

By Tim V. | 8/23/2021

They have the best customer service of any place bar none. Everything was communicated perfectly and I had the option to wait in the lounge, or come back at specified time. I chose to stay because they made me feel very welcome and were glad to have me there.

Rick

By Rick | 9/6/2019

Representative was great - glad I went to Big O for AC service instead of Toyota

Edgarama

By Edgarama | 8/23/2021

Friendly, respectful and helpful.