Big O Tires

886 ratings
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Location

1845 Contra Costa Blvd,
Pleasant Hill, CA 94523

Kathleen

By Kathleen | 9/6/2019

Please put seat and steering wheel back to where it was left. Also, why no road test after new tires & alignment, to verify the work?

S Johnson

By S Johnson | 8/17/2021

Brian was extremely polite and friendly (not always the case in the automotive industry). I was given a realistic time quote for the work requested and they finished early. Great job.

Jarrett

By Jarrett | 9/6/2019

Wife had a tire failure on her way to work, this was the nearest Big O tires location. Everyone was very friendly, I was offered a good price-range selection / options for 4 new tires (its was about time for all 4 anyway). I was informed of the different other services they could do (oil change etc.) We got what we needed done and we were not hassled when declining the stuff that was not needed. In short, they were perfectly informative, offered various services but did not pressure a guy that primarily just needed tires and alignment etc. 5 out of 5 stars just for that. I hate being pressured about add-on stuff but appreciate knowing what options are there. Its a thin line for retailers to walk. Good job. They were also very honest, keep an eye on this over the next 30,000 miles but you do not need to fix camber yet, stuff like that.

yomolew

By yomolew | 8/16/2021

Long time customer. Easy communication, service explanations, items recommended, etc.

Mary

By Mary | 9/6/2019

Good service - they told me it would be 1.5 hours and it was ready when I returned, after 1.5 hours.

RShutt

By RShutt | 8/12/2021

I have brought my car to this location a number of times and every time I am always treated with consideration and kindness. I feel super taken care of by the guys and I trust my car with them. They are top notch! My oil change is always done well and quickly!

Ute

By Ute | 9/6/2019

I have only good things to say about the service I've been getting at this big O place . They explained their reco's after examination, and also told me, some'fixes' would be good to do , not mandatory re safety. Been trusting this O for many years, so I had them "�fix' what was recommended. Excellent communication! Can't comment on the brake quality job, until I use the car for a bit more.

Todd from Alamo

By Todd from Alamo | 6/19/2021

Timely service, flexibility in allowing me to leave my car overnight

James

By James | 9/6/2019

fast and solid service thank you

FreadandAlvin

By FreadandAlvin | 6/18/2021

Angel was professional and friendly

Steve

By Steve | 9/6/2019

Had a "tire emergency", came into the store, did not have my exact tire, but said one could be delivered in the afternoon. Stayed in touch and called me when tire was in, installed, and checked all my other tires. Good overall experience and I will use again

Anonymous

By Anonymous | 6/17/2021

Within an hour of arriving for unscheduled service, my car was being tested. Although the price was high, I'm glad they were able to solve the problem in a timely manner.

Spencer

By Spencer | 9/6/2019

Fast service, dropped off tire for patching and it was completed much faster than estimated.

David B.

By David B. | 6/1/2021

Great customer service.

Donna

By Donna | 9/6/2019

I had a nearly flat tire. The rep determined I needed a new tire, but since I bought 4 tires there 2 years ago and a warranty, it only cost $45 for labor and the warranty. Good service!

Sadie s

By Sadie s | 5/25/2021

The employies were very polite and helpful And was clear with what was needed and price. Ask if ther wad an thing else that they could help me with.

anonymous

By anonymous | 9/6/2019

I always have my son take his car to Big O because I'm confident he will get good service.

Mike

By Mike | 5/22/2021

Service tech was very helpful and knowledgeable.

Glo

By Glo | 9/6/2019

One time I need the pressure of the car checked the attendant who was there was very nice and she checked them by free. After that experience I returned For a couple of services. The prices are good and the staff knowledgeable.

ROB J

By ROB J | 5/21/2021

great service& friendly