By Kathleen | 9/6/2019
Please put seat and steering wheel back to where it was left. Also, why no road test after new tires & alignment, to verify the work?
By Todd from Alamo | 6/19/2021
Timely service, flexibility in allowing me to leave my car overnight
By Jarrett | 9/6/2019
Wife had a tire failure on her way to work, this was the nearest Big O tires location. Everyone was very friendly, I was offered a good price-range selection / options for 4 new tires (its was about time for all 4 anyway). I was informed of the different other services they could do (oil change etc.) We got what we needed done and we were not hassled when declining the stuff that was not needed. In short, they were perfectly informative, offered various services but did not pressure a guy that primarily just needed tires and alignment etc. 5 out of 5 stars just for that. I hate being pressured about add-on stuff but appreciate knowing what options are there. Its a thin line for retailers to walk. Good job. They were also very honest, keep an eye on this over the next 30,000 miles but you do not need to fix camber yet, stuff like that.
By FreadandAlvin | 6/18/2021
Angel was professional and friendly
By Mary | 9/6/2019
Good service - they told me it would be 1.5 hours and it was ready when I returned, after 1.5 hours.
By Anonymous | 6/17/2021
Within an hour of arriving for unscheduled service, my car was being tested. Although the price was high, I'm glad they were able to solve the problem in a timely manner.
By Ute | 9/6/2019
I have only good things to say about the service I've been getting at this big O place . They explained their reco's after examination, and also told me, some'fixes' would be good to do , not mandatory re safety. Been trusting this O for many years, so I had them "�fix' what was recommended. Excellent communication! Can't comment on the brake quality job, until I use the car for a bit more.
By David B. | 6/1/2021
Great customer service.
By James | 9/6/2019
fast and solid service thank you
By Sadie s | 5/25/2021
The employies were very polite and helpful And was clear with what was needed and price. Ask if ther wad an thing else that they could help me with.
By Steve | 9/6/2019
Had a "tire emergency", came into the store, did not have my exact tire, but said one could be delivered in the afternoon. Stayed in touch and called me when tire was in, installed, and checked all my other tires. Good overall experience and I will use again
By Mike | 5/22/2021
Service tech was very helpful and knowledgeable.
By Spencer | 9/6/2019
Fast service, dropped off tire for patching and it was completed much faster than estimated.
By ROB J | 5/21/2021
great service& friendly
By Donna | 9/6/2019
I had a nearly flat tire. The rep determined I needed a new tire, but since I bought 4 tires there 2 years ago and a warranty, it only cost $45 for labor and the warranty. Good service!
By Cory M | 5/21/2021
Overall, process was easy from making an appointment to picking up my car. Prices were competitive, even for some add on work that needed to be also done.
By anonymous | 9/6/2019
I always have my son take his car to Big O because I'm confident he will get good service.
By Gloria L. | 5/19/2021
Friendly, efficient, reasonable.
By Glo | 9/6/2019
One time I need the pressure of the car checked the attendant who was there was very nice and she checked them by free. After that experience I returned For a couple of services. The prices are good and the staff knowledgeable.
By Rafael from Pleasant Hill | 5/11/2021
I needed a wheel alignment and they performed the service in the time promised.