By Susan | 9/6/2019
The gal at the front desk, Rochelle, was intelligent, well-informed, super courteous and made me feel confident about the work being done.
By K2M1 | 1/9/2021
Everything was handled quickly and professionally. Was very satisfied with the unexpected extras (inspections).
By Gordon | 9/6/2019
Great service!
By Lwfaee | 1/9/2021
The owner or manager scheduled me appointment, check me in and take me up is extremely courteous and friendly.
By Scott | 9/6/2019
Excellent service
By Gloria L. | 12/23/2020
I had a repair under warranty and they fixed it on the spot--what else could I have asked for!
By Chris | 9/6/2019
I've trusted my vehicle maintenance to Brian and his team for years! They always provide the highest standard of customer service. I even asked Brian to turn off the radio in the waiting area while I took a work call - and he happily complied. Thank you so much!
By Academyboss | 12/22/2020
Angel was friendly, responsive. and knowledgeable. I’m
By Paul | 9/6/2019
Great service from Matthew and Matt.
By Bruce B | 12/21/2020
When you wake up to a flat tire, you're day definitely starts badly. I was able to pump the tire enough to get to Big O, and they were able to fix the tire (and rotate the tires) at a very reasonable price. The rest of my day started late, but my budget wasn't broken.
By Gary | 9/6/2019
The staff was great to speak with.
By Tonnio B. | 12/8/2020
The staff was very friendly and knowledgeable about the service(s) of my car. Great team!
By Kelly Parsons | 9/6/2019
Great customer service.
By Alexander | 12/5/2020
The person who helped me was amazing everything they did on the vehicle from beginning to end was great I really appreciate all the assistance I will definitely be coming back here
By anonymous | 9/6/2019
Big O tires gave me great me great service at a great price.I needed 4 tires mounted and balanced.I first went to another big name brand tire store and they wanted to charge me more than twice as much as Big O and also told me that the rims I had would not work with the tires I had. When I went to Big O they said no problem and that they could do it right then for half the price.They had the job complete in a few hours! The girl at the counter and the whole staff was very knowledgeable and friendly!!!
By EricW | 12/5/2020
No problems. Fast service. They actually called me as soon as they were finished. It’s also very close to my house.
By Sherri Buffa | 9/6/2019
This store in Pleasant Hill is great!! The place is so clean and tidy, the shop the showroom, waiting area (with toys for kids!) and the lav. Brian and his staff always is courteou, helpful and the prices are fair. I have recommended so many people to this shop. You may use my name. Sherri Buffa
By Burman,Jamie | 12/4/2020
Fast service,knowlegable staff.
By Scott | 9/6/2019
My wife's car was experiencing electrical problems. Took it to Big O because I recently had service done there for the car. They checked it out, and it was my battery which was only 4 months old. They took the battery out of the car, I picked it up and went and got a new one, brought it back and Big O installed it for free, only cost me the $29.95 charge for electrical diagnostics. You guys are the best!
By Happyjack | 12/4/2020
All the technicians the salesman were very courteous and thank me for my business!