Big O Tires

886 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

1845 Contra Costa Blvd,
Pleasant Hill, CA 94523

Susan

By Susan | 9/6/2019

The gal at the front desk, Rochelle, was intelligent, well-informed, super courteous and made me feel confident about the work being done.

Jennifer

By Jennifer | 1/19/2021

I got a screw in my tire. They fit me in after work to check and replace my tire before they closed.

Gordon

By Gordon | 9/6/2019

Great service!

Vanessa H

By Vanessa H | 1/16/2021

I am always happy when I bring my car here for an oil change or when I need new tires.

Scott

By Scott | 9/6/2019

Excellent service

KB

By KB | 1/13/2021

The staff was super friendly and helpful. The pricing was very specific and the work was done in a very timely manner. I will absolutely recommend this location to everyone! Definitely following COVID guidelines and made me feel super safe!

Chris

By Chris | 9/6/2019

I've trusted my vehicle maintenance to Brian and his team for years! They always provide the highest standard of customer service. I even asked Brian to turn off the radio in the waiting area while I took a work call - and he happily complied. Thank you so much!

K2M1

By K2M1 | 1/9/2021

Everything was handled quickly and professionally. Was very satisfied with the unexpected extras (inspections).

Paul

By Paul | 9/6/2019

Great service from Matthew and Matt.

Lwfaee

By Lwfaee | 1/9/2021

The owner or manager scheduled me appointment, check me in and take me up is extremely courteous and friendly.

Gary

By Gary | 9/6/2019

The staff was great to speak with.

Gloria L.

By Gloria L. | 12/23/2020

I had a repair under warranty and they fixed it on the spot--what else could I have asked for!

Kelly Parsons

By Kelly Parsons | 9/6/2019

Great customer service.

Academyboss

By Academyboss | 12/22/2020

Angel was friendly, responsive. and knowledgeable. I’m

anonymous

By anonymous | 9/6/2019

Big O tires gave me great me great service at a great price.I needed 4 tires mounted and balanced.I first went to another big name brand tire store and they wanted to charge me more than twice as much as Big O and also told me that the rims I had would not work with the tires I had. When I went to Big O they said no problem and that they could do it right then for half the price.They had the job complete in a few hours! The girl at the counter and the whole staff was very knowledgeable and friendly!!!

Bruce B

By Bruce B | 12/21/2020

When you wake up to a flat tire, you're day definitely starts badly. I was able to pump the tire enough to get to Big O, and they were able to fix the tire (and rotate the tires) at a very reasonable price. The rest of my day started late, but my budget wasn't broken.

Sherri Buffa

By Sherri Buffa | 9/6/2019

This store in Pleasant Hill is great!! The place is so clean and tidy, the shop the showroom, waiting area (with toys for kids!) and the lav. Brian and his staff always is courteou, helpful and the prices are fair. I have recommended so many people to this shop. You may use my name. Sherri Buffa

Tonnio B.

By Tonnio B. | 12/8/2020

The staff was very friendly and knowledgeable about the service(s) of my car. Great team!

Scott

By Scott | 9/6/2019

My wife's car was experiencing electrical problems. Took it to Big O because I recently had service done there for the car. They checked it out, and it was my battery which was only 4 months old. They took the battery out of the car, I picked it up and went and got a new one, brought it back and Big O installed it for free, only cost me the $29.95 charge for electrical diagnostics. You guys are the best!

Alexander

By Alexander | 12/5/2020

The person who helped me was amazing everything they did on the vehicle from beginning to end was great I really appreciate all the assistance I will definitely be coming back here