Big O Tires

881 ratings
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Location

1845 Contra Costa Blvd,
Pleasant Hill, CA 94523

James

By James | 9/6/2019

Good service

Marilyn

By Marilyn | 3/25/2020

I came in with a flat tire and since it was during the shelter at home time, I appreciated not being greeted at my car. However, all in the store greeted me upon entering. I was in and out within a half hour - much grateful for the speedy service.

Dian

By Dian | 9/6/2019

I was somewhat concern that I had to take the car back for the same item - check engine light came back on. Tech told me they hadn't cleaned it enough and that could be the reason why it came back on. I was told to drive it around for a few days and hopefully the light wouldn't come back on. Have an appointment for other service another $500 - but the car needs it - so hopefully I won't need to take it back for the same reason.

Lee

By Lee | 3/23/2020

Big O was able to get me in and out quickly. Thank you

anonymous

By anonymous | 9/6/2019

They installed two tires and front brakes . They did a nice job

Gloria

By Gloria | 3/23/2020

Friendly, competent service.

Tyler

By Tyler | 9/6/2019

Things could move faster. 4 hours for a tire rotation and patch seems like a long time.

anonymous

By anonymous | 3/19/2020

Great experience, excellent service! Highly recommended. :)

Robert

By Robert | 9/6/2019

good customer service

Les

By Les | 3/18/2020

I had a flat tire and very little time. Angel helped me with a polite sense of urgency. I will now be coming here for all my tire needs in the future. Thanks!

Mark Gotvald

By Mark Gotvald | 9/6/2019

I wanted a cheaper tire brand to replace all four, but the brand was, of course, out of stock at local locations and I would have to order and wait for it. I had to go with a more expensive brand, but my tires were replaced by the promised afternoon time I wanted it completed. I appreciate the complimentary tire rotations and 29 point inspections for the life of the tires.

Alex

By Alex | 3/18/2020

I just needed a rotation. I was offered an oil change, but already have a service scheduled at another location, so not needed (not offended, pretty certain store policy has sales/managers put this in the script, not surprised). They do follow up if you haven't been in for some while (my tires in the meantime rotated at my primary service appointment).

Scott

By Scott | 9/6/2019

Brian was very helpful and kind. He even took time out of his busy day to help me with the big-o rebate. And, the work on my car was outstanding. Thank you!

Mark

By Mark | 3/10/2020

We were able to arrange a "�next day' appointment and we're in and out in less that 4

Kathy

By Kathy | 9/6/2019

Great customer service. Repairs were in line with estimate. The car was ready day the time estimated. Very satisfied with service.

Katherine

By Katherine | 3/10/2020

Amazing service! Everyone I spoke with was

Michelle

By Michelle | 9/6/2019

I have been going to Big O for several years, mainly for convenience. The staff is friendly but the prices are higher than many other auto service places.

Ellie

By Ellie | 3/10/2020

Thank you for your great

Denisha

By Denisha | 9/6/2019

Went in for an oil change after making an appointment online. But once I got there I was told that I didn't have an appointment booked. They were still able to take my car in at that time and get me out within a couple of hours. I was out by the time they promised with my car oil changed and an update on any issues with my car. Service was great and I would go back in the future.

Dan and Harriet Rowe

By Dan and Harriet Rowe | 3/2/2020

I also appreciated that they honored a coupon I had. Great value and great service which will bring me back.