Big O Tires

I appreciate local shop.

Brian took care of my request easily and without any problems. Got the new tires I wanted in one day (had to be orderedand installed the next day.

none

Needed a tire repaired. They fit me into the schedule on short notice and performed the task quickly and well within the timeframe they provided. Customer service was exceptional.

Other than a little bit of upgrade of the facility when it comes to the reception area but the staff was pleasant

i will return wth anotheer of my 5 cars

The service was very good. Very friendly.

They were able to accommodate us the same day we called and were able to finish well before 5pm. They were also able to find us a good value for our last minute 4-tire request. All in all, we will definitely use Big-O again. Thank you!

I have purchased almost ALL my tires with Big O Tires, including my wife's and my son's cars. I've had some ok services with the customer service employees at the desks in the past. With many change of managements, others were very professional and helpful. If the business is busy, the two customer sales employees will always announce that they will be with us as soon as they can and thank us for the patience of waiting. Although I just have one comment (not so much negative) is that for someone who has been loyal to Big O Tires, this time, I asked the customer service sales employee (Brian, a very nice, professional and helpful) if he would throw in the Nitro air that Big O Tires charges for free, since I am purchasing 4 new tires (although 1 was free BOGO free). He said he couldn't do it. Come on, I have purchased all my tires from this particular store and they won't even do that for a loyal customer ??? I could take my business to many other places but I chose Big O Tires because they have the tires I needed in stock all the time. In my opinion, the company should be able to do something for loyal returning customers. It's not like I was asking for another new tire for free or anything major. Just to fill my 4 brand new tires with the Nitro air for free. I don't think it was too much to ask. But with the above comment, it will not stop me from purchasing my tires with Big O Tires.

This time I was just in for a tire rotation, but the staff was friendly and the service was accurate.

I shop there all the time

Easy and simple. No hassle

Thanks for getting my car back to me in the time promised on Christmas eve. I really appreciate the help in determining if my wheel needed to be replaced or not. You made a stressful situation less stressful.

I usually go to another location but after this visit I know I will be doing all of my repair work here. The employees were very nice and helpful the entire time and I always knew they had my best intentions in mind

I have only one problem. The pricing of $30 was expensive for putting a plug into a tire with a hole in the tread.

I had an unexpected trip come up and has leaving early the next morning. I needed tires and service on my truck. I called them because my CC was offering cash rewards for Big O and they had the buy 3 get 1 free tire sale. It was 2:30pm and they were able to get me in for the service. In fact they stayed past closing hours to complete the work.

In previous visits the customer service agents aggressively tried to sell me services I didn't need or want. They no longer do this. I had a coupon that was supposed to be $25 off per axle for a brake job I had done on the front two axles, but I found I was only given a $25 discount, not $50.

F the xed flat pretty fast

Quick service

You were fast and I was in a hurry. You got me out on time as promised. Thank you!