By Rick O'Neill | 9/6/2019
I bought 4 new tires and new front and rear brakes 1.5 years ago, came in for tire rotation and oil change, was disappointed that price went up since last time from $45 to $61
By Beatrice Lujan | 1/14/2020
Good service considering it was a HOLIDAY day and I drove in for an oil change. Glad they were able to reset the oil change light on my Toyota a few days later at no cost. Price was high, but will use a sale coupon next time. After having resetting my oil change light.....the next day a "Maintenance Required" light went on. Is their a charge to see what service is needed at this time. I have been driving my car locally with that light on.
By Bob | 9/6/2019
Good store
By LGonzalez | 1/4/2020
It is always a great experience coming into this location. Customer service is always great. I highly recommend a visit!
By Mike | 9/6/2019
Please remember to send me the $70 Michelin Rebate form for purchasing a set of four tires. michael.p.bush@comcast.net
By Alan Jung | 12/30/2019
Brandon Arakaki was the initial point of contact via phone in regards to repairing a flat tire, time of day was 2:30pm on Dec26. Brandon said he will personally perform the repair if the flat tire can be remove from the vehicle and brought in the shop. While wheeling in the flat tire Brandon met me at the door, and he said he will call me by 4:30 pm. At 4pm Brandon call indicating the flat tire was repaired. A complete repair with a patch installed INSIDE the tire. No shady repair using a plug like from other repair facility. The kicker, Brandon said NO COST for the repair since I was a customer who had tires installed a few years ago. Totally surprise! Customer service at a great level. Thank you Brandon and Big O. Alan Jung
By Rick | 9/6/2019
Everything was fine except that when the car was ready, the phone call was miss dialed, and we had to call ourselves to see if the car was ready.
By Parris | 12/28/2019
The service and experience exceeded my expectations. I was a long time satisfied customer of America Tires of Walnut Creek. In my experience thus far the staff at Big O in Pleasant Hill was more concerned with customer safety and satisfaction than making the top sales list.
By David | 9/6/2019
The service was good and I will use it again.
By Holly | 12/23/2019
Timely completion of service and attentiveness to my questions and concerns were awesome!
By Charles | 9/6/2019
Very professional and prompt and would recommend the service.
By John | 12/19/2019
Just a routine rotation, but staff was friendly and courteous and service was quick.
By L. González | 9/6/2019
I like customer service, it is usually fast. However, this last time the wait was quite long
By Dave | 12/16/2019
Very friendly
By Aurea | 9/6/2019
Very clean environment good service
By Amanda | 12/9/2019
First experience at a Big O Tire and it did not disappoint. The staff was very friendly and I will definitely be back!
By Mike | 9/6/2019
Timely turnaround
By Andrea | 12/9/2019
Great place, great guys. 10/10 would highly recommend
By Dino | 9/6/2019
No Comments
By Maureen | 12/9/2019
Brian and Brandon were a good team and kind and knowledgeable. Thanks, I needed new tires and this was a painless process!