Big O Tires

I bought 4 new tires and new front and rear brakes 1.5 years ago, came in for tire rotation and oil change, was disappointed that price went up since last time from $45 to $61

I had an unexpected trip come up and has leaving early the next morning. I needed tires and service on my truck. I called them because my CC was offering cash rewards for Big O and they had the buy 3 get 1 free tire sale. It was 2:30pm and they were able to get me in for the service. In fact they stayed past closing hours to complete the work.

Good store

F the xed flat pretty fast

Please remember to send me the $70 Michelin Rebate form for purchasing a set of four tires. michael.p.bush@comcast.net

You were fast and I was in a hurry. You got me out on time as promised. Thank you!

Everything was fine except that when the car was ready, the phone call was miss dialed, and we had to call ourselves to see if the car was ready.

Good service considering it was a HOLIDAY day and I drove in for an oil change. Glad they were able to reset the oil change light on my Toyota a few days later at no cost. Price was high, but will use a sale coupon next time. After having resetting my oil change light.....the next day a "Maintenance Required" light went on. Is their a charge to see what service is needed at this time. I have been driving my car locally with that light on.

The service was good and I will use it again.

It is always a great experience coming into this location. Customer service is always great. I highly recommend a visit!

Very professional and prompt and would recommend the service.

Brandon Arakaki was the initial point of contact via phone in regards to repairing a flat tire, time of day was 2:30pm on Dec26. Brandon said he will personally perform the repair if the flat tire can be remove from the vehicle and brought in the shop. While wheeling in the flat tire Brandon met me at the door, and he said he will call me by 4:30 pm. At 4pm Brandon call indicating the flat tire was repaired. A complete repair with a patch installed INSIDE the tire. No shady repair using a plug like from other repair facility. The kicker, Brandon said NO COST for the repair since I was a customer who had tires installed a few years ago. Totally surprise! Customer service at a great level. Thank you Brandon and Big O. Alan Jung

I like customer service, it is usually fast. However, this last time the wait was quite long

The service and experience exceeded my expectations. I was a long time satisfied customer of America Tires of Walnut Creek. In my experience thus far the staff at Big O in Pleasant Hill was more concerned with customer safety and satisfaction than making the top sales list.

Very clean environment good service

Timely completion of service and attentiveness to my questions and concerns were awesome!

Timely turnaround

Just a routine rotation, but staff was friendly and courteous and service was quick.

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Very friendly