
By Don | 11/21/2019
Good service

By Vanessa M | 1/31/2024
excellent customer service

By Miguel | 11/5/2019
They were quick and efficient with service and satisfaction.

By Kenny K | 1/29/2024
Everybody was very helpful and friendly. I had no concerns with the quality of work being done.

By Ann | 11/5/2019
Good service.

By Andrew W | 1/25/2024
Dillon & Brian were very attentive and literally walked out to my truck to visualize, assess & determine the scope of work needed to achieve my overall goal.

By Lawrence | 11/2/2019
They are Awesome They knew me from my previous car

By Linda B | 1/16/2024
It was explained and shown on their visual display, what the numbers for my tire wear meant. Worked with me and promptly schedule work to be done. Mainly I spoke with Angel, Berner and Brian who also assisted. Excellent customer service! Thank You

By Hans | 10/28/2019
excellent appointment.

By Dino D | 1/13/2024
Big O was able to handle my special request to transfer a tire from a damaged rim to a new rim. When they inspected the tire, they informed me it had a crack in it in a place that could not be repaired. They were able to put a new tire on the new rim. The wait time for the entire service was reasonable. Also, the associate at the front desk was able to explain that my car did not have a TPMS in the wheel, and that VW monitored tire pressure using the ABS system. I looked this up and verified that was the case.

By Domonic | 10/17/2019
Easy, painless experience ordering a new replacement tire - arrived the next day. Only took an hour to switch the flat with the new tire. Brian, owner, followed up via text a few days later to make sure the tire was good to go. I was really impressed with them. I'll definitely be back for any car repairs that they can handle.

By jacko | 1/8/2024
at pleasanthill location, just stopped for a diagnosis and est of tire pressure light on. that part was handled so efficiently, i decided to double back and see if they could fit me in asap . a mr angel ayala was extremely professional and accomodating. 2 hrs and job was done. i was very impressed with the service. i highly recomend pleasanthill , big o !!!

By Shelby | 10/17/2019
Great same day service and price. Customer service was great, as well!

By DebbieW | 12/27/2023
Berner Vargas was our point of contact and he was amazing. I called in the morning and was able to get both cars in with same day service. He was extremely professional and personable. He explained things well and he also suggested additional things for us. The whole experience was fantastic. Usually I take our cars to Firestone, but we will not be doing that in the future. This store was much better run, and had excellent service.

By anonymous | 10/14/2019
Good service. Removed 4 locking lug nuts after we had lost the only key.

By Jb | 12/14/2023
Staff was helpful and courteous. The service met our needs at a reasonable price.

By Dave | 10/6/2019
I had a blow-out on the highway (680) and managed to pull off the road. Luckily, Big O was nearby and I was able to limp in even with the blown tire. The person that I dealt with was very helpful, and they got me back on the road in about an hour (even though I didn't have an appointment etc...). They replaced a second tire that was looking close to worn out and I made it to my destination several hours away. Very grateful that they were there and willing to help me in that situation.

By Adelfa Clamucha | 12/7/2023
I aware BigOTire the service recommendable I love them ❤️

By anonymous | 10/5/2019
Have been taking my vehicles to this Big O station for sever al years now. Prompt and professional.

By KennethS | 12/6/2023
Consistency, thoroughness and integrity. I’m comfortable driving my vehicle with the services covered by Big-O.