Big O Tires

Ted was great from start to finish. I did not come in expecting to purchase new tires but after seeing the wear Ted gave us a great deal on 4 new tires...

Timely service. Tires in stock.

Terry was very courteous and professional. I left the store feeling good about the experience and sure that I would go back to the Danville Big O for my next vehicle service.

Easily made an appointment online. Dropped the car off the night before. Received a text and phone call when the work was completed. Friendly helpful staff.

They were willing to work with me at the store and my husband on the phone to figure out the best option for replacingthey were willing to work with me at the store and my husband on the phone to figure out the best option for replacing worn out tiresThey were also willing to take me home if I did not want to wait until the repairs were completed.They were also willing to take me home if I did not want to wait until the repairs were completed

It was easy and they had great service!

My low pressure light came on the day before a road trip. It was Saturday and the shop was busy. They took a look and saw a nail in my tire and took care of it at the end of the day. Quick service in my time of need. Very professional and friendly.

the assistant manager with whom I spoke was super knowledgeable and very nice.

The only problem I had was the tire pressure on the front was what should have been on the rear and the pressure on the rear should have been on the front tires. And they worked me in the day I called.

speed of completion of service and communication from the service writer

They offer free tire repairs if you purchase tires from Bog O. I took the car in for a low tire. They found the nail, repaired the hole, balanced, and told me it was ready in less than an hour. No charge! And they did not try to up-sell me something. Just fast, friendly service - same as always. Thanks guys.

my go to tire store due to professional service, friendly, location

I have my alignment done today. I totally love the experience. We were greeted by friendly staffs without being pressure to make unplanned purchases. Technicians were very efficient in getting cars done. At the end, they (Brian) even explainedwhy and what caused the damage on my tires. Excellent service. We will definitely return for future need.

I called to see if I could drop my car off the next day for a brake and rotor replacement. Don told me that I could go ahead and drop it off that night and that they would have it done by the time I got off work the next day. It was done a few hours before I got off work.

Ted was very efficient, eager to address my concerns and be assured that I was satisfied. I always receive excellent service and am pleased with the job done at this Big O Tires store. Ted is an asset to your company and should be told how well he is performing his job. Ted always takes the time to return a call or takes it upon himself to call the customer to discuss the progress of the service being performed.

Changed oil in 1 hour without an appointment. Thank you so much for the excellent and quick service

i went in for an oil change with a 29 dollar coupon and left with a 73 dollar oil change no one said i was getting a premium oil change for a 2011 ford edge or an explanation, guess i should have checked first. i was in and out in 30 minutes, didnt need a tire rotation, bought them there and already had it a couple of weeks ago. i doubt i will be going back for an oil change again, dealer charges about 43 dollars

Made an appointment for 11am, assumed we'd have lunch and come back, then they told us it would take all day for the 80 minute job, then revised to 3 hours per manager, then had it done in 2 hours. No big deal, they should have just explained that it's taking twice as long as usual before we showed up. The manager was kind enough to read the posters on the wall that said they are low in staff and it's taking longer for everything given covid. He was a wonderful reader. I would have read it myself, but I chose to not see the poster, and to be fair, the manager is an excellent reader. A little annoying, to be sure, but I can't fault them for doing their best during a pandemic where some people choose to stay home and collect government checks rather than work their job. All in all, big o tires is always a good deal and they are usually very efficient and friendly.

Big O in Danville is a great place for getting your car serviced.I have used them for years - almost never take my car back to the dealer, as Big O can perform all recommended maintenance, and for at least 40% less.

Wayne & Benny took great pride and effort to appreciate me being a loyal long time customer. To make right a few slight problems from my previous visit. Good old fashioned customer service!