By anonymous | 9/6/2019
After head lamp change, I had scheduled with the dealership. Once I got the service estimate, I walked right back out. Discouraged, my wife reminded me to call Big-O. Justin at the Danville store got me right in, service and parts were reasonable, and I was out within an thirty minutes! Made my day!
By Acheeseman | 8/27/2021
The Danville employees were extremely kind and honest. They gave me information that was helpful. I was unable to get this type of service from the dealer. I’m very grateful.
By Rick | 9/6/2019
Thank you for fixing my tire late on a Friday afternoon. My family was leaving the next day on a long trip. That's for fixing the tire so we could safely depart! I appreciate your efforts!!
By Anonymous | 8/19/2021
Great service and friendly employees. Jim
By anonymous | 9/6/2019
The folks here have always been helpful...went in one day with a nail through the side of my tire...they pulled it out and lucky for me, it wasn't punctured and didn't charge me anything. I have purchased sets of tires there and they have always worked with me on price. Started having my oil changed there as well since the have been so gread
By Anonymous | 8/17/2021
Manager went above and beyond to take care of me even with limited staff. Top notch
By Greg | 9/6/2019
I'm a regular at Big O and have always experienced first class service. It's convenient and the people are great. My only complaint is that the parking lot is packed all the time and so often even quick service takes a bit longer than I'd like. But otherwise I'll continue to be a regular.
By Sharon B | 8/13/2021
Wayne was friendly, helpful and knowledgeable. I always get great service here!
By anonymous | 9/6/2019
All the guys that work at BigOTires are so sweet and they treat you as a personal customer, they picked up my car and dropped it off to my job and stayed even after closing hours, a Job Well Done guys, especially Angelo!!
By MarkS | 8/11/2021
Next day service, businesslike atmosphere, good price.
By Dawn | 9/6/2019
Big O has kept our cars running for well past 150,000 miles. We've used them for over 15 years with a variety of car makes and models, including foreign and domestic. We love Big O.
By Erik G | 8/7/2021
I scheduled an appointment for new tires for my Jeep. The specific tires I picked out online were not in stock but I ended up going with another brand that was in stock. Benny got me set up and a couple hours later, my Jeep had some new shoes. We also got the 90 day financing set up which was nice. I could tell they have been busy but regardless, they still provided great customer service. Consider me a satisfied customer who will return with any tire needs in the future.
By Joseph | 9/6/2019
The customer service representative is very professional, the only concern for me that the tech. Guy didn't do tire rotation although the tires still on good shape not as described by technician, but overall I am satisfied with the services
By SW | 7/31/2021
Wayne was a fantastic help when I brought in my car to figure out what was wrong with the fan. I appreciated his constant communication and dedication to helping me figure out the problem with my car. I would definitely bring my car in again with the help of Wayne. Thanks again!
By Kent | 9/6/2019
They check my battery that was replaced less than a year ago. They promptly gave us a new battery and I was out in 15min. I appreciate that they stood by their work.
By Anonymous | 7/12/2021
From the guy you looked at my tire pressure and determined I needed to have one tire looked at to the guy you took immediate care of the issue. TOP RATE!!!!! Thank you.
By Tom Howard | 9/6/2019
Brought my car in for an oil and brake fluid change as well as some other problems. Zake assisted me and was wonderful .. professional and timely communication with me as what needed to be done and parts that needed to be ordered. I was surprised how quickly the repairs were completed. I will be coming back.
By Brent T. | 6/25/2021
Fast prompt service. Work completed as promised.
By anonymous | 9/6/2019
My left rear tire blew out around 6:30 pm.After changing tire and heading home it was 7 pm. Store was closed but they welcomed me and ordered the replacement tires staying past closing.Most retailers would simply say we are closed. Next day tires arrive, replaced and front aligned in about 2 hours. Highly recommend this tire store and shop.
By Cc | 6/18/2021
Danville location has the most amazing staff, always thorough, kind, they explained everything step by step, called me with updates, just a great bunch of employees each time I've been there. Thank you