Big O Tires

Friendly service

I was greeted and checked in promptly. Your associates were able to help make sure they had all of the information needed to perform the requested job and executed it flawlessly. Great job guys!

Thanks for the "clarification"� call regarding the transmission.

My vehicle required a specialized tire and size that was not carried by BiG-O directly. Byron went out of his way and multiple attempts to locate the tire. He was finally able to locate the tire out of the area. I was able to obtain the tire the same day and installation the same day by Big-O.

Very fast and friendly

Always easy to deal with and polite associates!

Thanks

Great staff. Great communication.

Always appreciate the efficiency, knowledge and kindness at Big O Danville which services all 3 of my cars.

Byron was great. Transparent about the whole process and pricing. Great experience all around.

Coming back to this store for a new set of tires.

The service rep, Byron, clearly explained what would be included and gave me a fair estimate. The price I paid is exactly the price he quoted, no extras pushed on me or "upsell" tactics.

Several employees had to deal with difficult customers and handled it with ease and professionalism. Sam in particular was professional.

The expertise Chris showed while explaining my services, and scheduling my next appointment for a week later. I will have my motor mounts replaced

Always helpful, and more than fair

I liked that everything was explained in detail and they fit me in within one day, and also explained about future work on the car and gave a print out. Also appreciated their helpfulness and friendliness.

Very friendly and helpful. Good attitude.

Upon arrival Byron was outside and asked if I needed assistance. He then opened the door for me and we got started on my issue.

Great service.

Mr. Byron Williams was extremely helpful in all aspect of wheel alignment procedure and figuring out various options for the replacement of struts/shocks for the vehicle. He is certainly an asset to the company. Overall top-notch customer service!