Big O Tires

I called Big Tire on the phone and Ted answered all questions and told me to bring my car in. I was greeted by Ted and he followed up thoroughly. After diagnostic, he took time to explain in detail. Thank you for your patience and helping me. I greatly appreciate your thoroughness.

Major repairs completed on time within budget and estimate. Mike the manager was very good with accommodating time and explanation of repairs.

I was on the road from out of town and despite closing at 4:00, these guys stayed until they diagnosed and repaired my very slow leak at 5:00pm. Thank you!

Mike always takes great care of us

I am always treated warmly and with respect at this location. Employees take the time to explain procedures and they work to get me what I need within my budget. I have been going to this location for a long time. Great team here!

Your agent that checked me in was very friendly and courteous. He made sure we had the right guy to look at our concern. I think his name was Carlos and he was very knowledgeable and professional and showed me exactly what I needed to know. Thanks

Great customer service, great advice on tire selection. Same day procurement and install of tires, even one that was hard to find and needed to be retrieved from a warehouse. Stayed after 6 PM close to make sure everything was perfect.

Dan is an excellent rep!

I had a tire blow out on the freeway which was very scary and was towed to your location. Sergio helped me and was awesome! He was so nice and helpful as I was very rattled when I arrived. Everything was handled quickly and I'm really happy with the tires i purchased and the outstanding customer service! Thank you so much Sergio, you're the best.

They did not try and up sell me on items, and they were friendly.

I needed a battery quickly. Called ahead. They said to come down. When I arrived, they squeezed me in and took care of my car in 20 minutes. Such great service for a busy mom!!!

They are the best

Bought a set of tires a year ago. One was punctured by a bolt picked up on the road. They patched it for free since I bought the tires there. Unfortunately the puncture was too severe so ordered a new tire to replace it. I had the new tire on the car w/in an hour or so of it arriving at the shop. Always pleasant and courteous staff there. It's not cheap anymore to get tires but at least they make up for it with great service during and post sale.

Initial contact was friendly and very helpful. All communication was clear and service overall was great.

I've been using Big O tires for 10 years and couldn't be happier. Every time I go, Angelo remembers me by name and knows my cars. I always feel like I get special attention and they work hard to get me in and out as quickly as possible. This visit was a flat repair. Big O Danville and Angelo rock!

Mike the manager is very service oriented. Issues will arise. How you handle it is key. Mike is excellent. Will come back.

My friend and I call Danville Big O our rescuer! Every time either one of us is there, it's because we've had a tire issue. They come out, calm us down, say "we can fix that!"� Then they fix it! They're really nice men!

Mike was very knowledgeable and very informative, overall ease of experience is why I would go back.

I left my car while I had another appointment. Car was ready for me when I returned.

Very friendly professional staff