By Cal | 9/6/2019
Apart from a long wait (they were very busy) everything went well.
By Richard M | 3/19/2021
Courteous staff, clear communication, promises kept.
By anonymous | 9/6/2019
In and out in a few hours. Reasonable price. Great job Justin!!
By Bill L | 3/18/2021
Once I realized that I had a tire losing air, I sent an email to the Big O location after 7 pm. The manager, Mike, responded that evening and booked my appointment for the next morning. He explained that he may not be able to replace the exact tire but had a suitable substitute. When I got to the Big O location, the associate explained the problem and their plan to fix it. They executed exactly as I was told
By anonymous | 9/6/2019
T did a great job and knows his stuff! Very good indeed
By kenmecca | 3/15/2021
will come back with groupon discounts in future. liked location as I could walk and get some lunch while I waited
By Tracy | 9/6/2019
Very friendly staffs. Takes time to listen and gets the job done!
By Matt-man | 3/15/2021
Fast friendly service. Experienced crew was noticeable from the get go
By Harry T. Nelson | 9/6/2019
Serrvice Rep. was very polite and gave me all the information necessary.
By Cyndi D | 3/9/2021
I called to make an oil change appointment and was told I was welcome to come now. That was terrific news! I was at the facility in 20 minutes and told it would be about 90 minutes for the oil change, but received a call in 60 minutes that it was ready for pick up. It was chilly outside so I was very happy it was done so quickly.
By anonymous | 9/6/2019
Great service: Used them to fix a power steering problem. Got the car back fixed same day.
By Cindy MC | 3/9/2021
My car started having issues on my way to with pulled in into Big O Danville parking lot immediately greeted, went inside meet Benny extremely friendly, informative, thorough knowledgeable, explained everything to the time and price, spot on. His customer service alone will keep me as a customer, and to the amazing mechanic who did the work THANK YOU SO VERY MUCH. Kindest regards Cindy
By Jerry | 9/6/2019
Edde was super helpful and had a complete understanding of what I needed and made the perfect recommendations.
By Jms | 3/8/2021
This was a smooth and easy transaction!
By Karl | 9/6/2019
They called me back to adjust the tire monitors and I was in and out in no time
By Mike P | 3/2/2021
It was easy to make my appointment online. The staff was very friendly and helpful. The work was completed in less time than I expected. I drove away as a very satisfied customer.
By Suzanne | 9/6/2019
I got a screw in a tire and they adjusted their schedule to fix it while I waited.
By Bruce B | 2/25/2021
Friendly staff and the car was finished on time.
By Gary | 9/6/2019
Ryan was great. The tires are what I expected and I am very happy with the timeliness and quality of service.
By Norm78 | 2/24/2021
Benny was awesome. Friendly, knowledgeable, and trustworthy.