Big O Tires

757 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

155 W. Linda Mesa Ave,
Danville, CA 94526

Cal

By Cal | 9/6/2019

Apart from a long wait (they were very busy) everything went well.

Mary m

By Mary m | 4/26/2021

Everything was done as promised.

anonymous

By anonymous | 9/6/2019

In and out in a few hours. Reasonable price. Great job Justin!!

Richard P

By Richard P | 4/17/2021

My tires were not in stock, but the staff made an effort to order them from another supplier. Then, when the delivery truck broke down, they drove out to another location to get them. All this because I needed the work done by their original estimate that weekend. Thanks, guys, for making it happen!

anonymous

By anonymous | 9/6/2019

T did a great job and knows his stuff! Very good indeed

Harold S.

By Harold S. | 4/17/2021

Not only was the manager nice but two of his mechanics came out to push my Jeep Wrangler more than a block just for me to get to the shop. I needed a new engine for my old Jeep but that was arranged for and reasonably priced. They were all terrific!

Tracy

By Tracy | 9/6/2019

Very friendly staffs. Takes time to listen and gets the job done!

uttama

By uttama | 4/16/2021

Wayne was very nice and explained me in detail what is expected in this visit. Service was very prompt and after service also he explained me all the issues and findings very clearly. Location was perfect to walk on iron horse trail while I was waiting for the car done

Harry T. Nelson

By Harry T. Nelson | 9/6/2019

Serrvice Rep. was very polite and gave me all the information necessary.

Dale W.

By Dale W. | 4/15/2021

I brought a flat tire in for repair and your service representative treated me as a loyal customer, discussed my problem, worked me into the schedule and I was out of there in 20 minutes...outstanding! He needs to be recognized for his great attention to customer service. I had an appointment to get to and made it on time! Well done!

anonymous

By anonymous | 9/6/2019

Great service: Used them to fix a power steering problem. Got the car back fixed same day.

Sam

By Sam | 4/12/2021

Great advisor, not pushing for other services.

Jerry

By Jerry | 9/6/2019

Edde was super helpful and had a complete understanding of what I needed and made the perfect recommendations.

Mac H

By Mac H | 3/31/2021

Benny was great. Knowledgeable, managed my expectations, responsive and engaging. He asked good questions to help clarify what I was looking for. The whole process from initial call to schedule appointment to picking up when job was finished was efficient, transparent and quality. I was able to drop off early so I could make my meetings. Benny got me checked in and off to the office in under 5min. They finished up early and he let me know as soon as it was done. Checkout was fast. Explanations were clear on what was done and what they found. Price was competitive. Work quality was A+. These guys know what they are doing.

Karl

By Karl | 9/6/2019

They called me back to adjust the tire monitors and I was in and out in no time

Howedo

By Howedo | 3/31/2021

Went in for a tire repair. Staff was friendly and helped me right away even through the parking lot was full. They inspected the car and found a nail that had punctured an unrepairable area. Purchased a new tire and was on my way very quickly. Very professional and courteous staff and will be the go to tire place for us from now on!

Suzanne

By Suzanne | 9/6/2019

I got a screw in a tire and they adjusted their schedule to fix it while I waited.

george c

By george c | 3/30/2021

easy and fast

Gary

By Gary | 9/6/2019

Ryan was great. The tires are what I expected and I am very happy with the timeliness and quality of service.

Norcalmd

By Norcalmd | 3/27/2021

They are a good trustworthy shop and haven’t let me down yet