
By anonymous | 9/6/2019
Great Service: They identified a new battery I needed, and gave me a great deal on retroactive tire road-hazard.Thanks a bunch!!

By DRosie | 3/23/2021
Don was professional and communicated with us throughout our service appointment

By Linda | 9/6/2019
Ryan was fantastic and gave me great customer service! He saved my holiday week by quickly repairing my tire! Thank you!

By Richard M | 3/19/2021
Courteous staff, clear communication, promises kept.

By anonymous | 9/6/2019
Great Job however information about the year and model of car and current miles entered into the order was totally wrong.

By Bill L | 3/18/2021
Once I realized that I had a tire losing air, I sent an email to the Big O location after 7 pm. The manager, Mike, responded that evening and booked my appointment for the next morning. He explained that he may not be able to replace the exact tire but had a suitable substitute. When I got to the Big O location, the associate explained the problem and their plan to fix it. They executed exactly as I was told

By anonymous | 9/6/2019
This store had come a long way over the last few years. Justin, Angelo, and rest of the team are excellent!

By kenmecca | 3/15/2021
will come back with groupon discounts in future. liked location as I could walk and get some lunch while I waited

By anonymous | 9/6/2019
Helpful, without being pushy, in making a decision regarding new tires on a car we were selling. Pricing was very fair.

By Matt-man | 3/15/2021
Fast friendly service. Experienced crew was noticeable from the get go

By Bill | 9/6/2019
Staff had the necessary equipment waiting for me and had me out in no time. Great staff at the Danville, CA. store

By Cyndi D | 3/9/2021
I called to make an oil change appointment and was told I was welcome to come now. That was terrific news! I was at the facility in 20 minutes and told it would be about 90 minutes for the oil change, but received a call in 60 minutes that it was ready for pick up. It was chilly outside so I was very happy it was done so quickly.

By anonymous | 9/6/2019
Easy check-in and flexible scheduling.Was able to just drop in and leave it toward the end of the day.

By Cindy MC | 3/9/2021
My car started having issues on my way to with pulled in into Big O Danville parking lot immediately greeted, went inside meet Benny extremely friendly, informative, thorough knowledgeable, explained everything to the time and price, spot on. His customer service alone will keep me as a customer, and to the amazing mechanic who did the work THANK YOU SO VERY MUCH. Kindest regards Cindy

By Lisa | 9/6/2019
Justin was super helpful. He kept me informed along the way and everything was done in a timely manner

By Jms | 3/8/2021
This was a smooth and easy transaction!

By Travis | 9/6/2019
I had pleasant experience at the big o tire. The rep was helpful to go over the services performed.

By Mike P | 3/2/2021
It was easy to make my appointment online. The staff was very friendly and helpful. The work was completed in less time than I expected. I drove away as a very satisfied customer.

By Greg | 9/6/2019
Did a great job on my car's wheels. Took care of me right away. I was in and out quickly.

By Bruce B | 2/25/2021
Friendly staff and the car was finished on time.