By anonymous | 9/6/2019
I've trusted them for 14 years with my cars. I wouldn't go anywhere else
By Optima Owner | 12/3/2020
Benny and Mike were responsive to my needs. No hard up-sell attempts, treated respectfully, prompt service (expected because I set an appointment in advance and was concerned walk-ins would be ahead of me even though I had set appt.
By Michelle | 9/6/2019
we have a house with six cars and we always use Big O Danville when we can. Local, reliable, quick.
By Stan | 12/1/2020
CAme in and got my tire swapped with no appointment in less than 10 minutes. Amazing service could not have asked for a better tech to make sure the job was done properly.
By anonymous | 9/6/2019
Walked in without an appt for oil change. Car was ready after my brunch date.
By Marty M | 11/30/2020
Manager explained what was going on with my car so that I understood the need for the repair. He also agreed to honor a discount.
By Robert | 9/6/2019
Had a flat. Ted took me right in and took care of it right away.
By Patti K | 11/24/2020
Always friendly and very efficient. I recommend Big O to all my employees and friends
By anonymous | 9/6/2019
Called 3 o'clock in the afternoon, and in and out in less than an hour.
By Juls L | 11/24/2020
Honest, friendly staff
By Tony Texeira | 9/6/2019
Ted and Ryan both do a great job with product knowlage, follow up and customer service.
By DD | 11/23/2020
Several visits for tires over last 15+ years. Always handled quickly and professionally
By Tony | 9/6/2019
Excellent staff - super fast - matched a lower cross town Big-O quote without any questions. Top notch!!
By Rachelle | 11/21/2020
Barack was extremely helpful throughout the entire process! Im no expert when it comes to car needs. I needed to get new tires and he broke down 3 different quotes for me, never trying to pressure me into anything. I went home to discuss the options with my husband and came back to book the appointment. The staff was so helpful and got me in right on time & communicated with me throughout the process.
By Elizabeth | 9/6/2019
I came in with a flat and the team was able to find and fix it
By John S. | 11/19/2020
The original tires on your website were unavailable, threatening the appointment I had set up. Mike went out of his way to find similar tires and had them delivered to the shop in time to complete the job. He also gave me a break as the secondary tires were more expensive.
By Kerri | 9/6/2019
Guys were great got me taken care of quickly when i had no appt. great service.
By Vivian O. | 11/16/2020
The service was excellent
By anonymous | 9/6/2019
Got me out within 30 min so I had time to pickup my daughter from school
By PaulC | 11/13/2020
I gave an opinion in your survey from yesterday. It's easy to see you're successful by the number of cars in your parking lot. You have always been a quality shop, and I will continue to come to you for the automotive needs that I have.