Big O Tires

731 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

155 W. Linda Mesa Ave,
Danville, CA 94526

Guaranteed Plumbing

By Guaranteed Plumbing | 9/6/2019

Great service, always friendly, knowledgeable, willing to get the job done quickly, honest, We will continue to bring our fleet vehicles to you for all tire, and related services.

Erik T

By Erik T | 12/9/2023

I’m so satisfied due to how Wayne handled everything. He provided a great option and when we needed to pivot he had a clear best solution to provide me. Great experience with him and big o is lucky to have someone that cares that much about their customers

anonymous

By anonymous | 9/6/2019

Great customer service: I brought a truck in with a battery issue and they diagnosed the problem and resolved it in less than 30 minutes on a busy Saturday.

Ron G

By Ron G | 12/7/2023

Nice people, good communication, quality products and service.

John And Charlene Bautista

By John And Charlene Bautista | 9/6/2019

We having been customers for about 15 yrs. Eddie went "above and beyond"� as usual! His knowledge, timeliness and customer service skills are excellent! So glad he is back.

Msh

By Msh | 12/2/2023

Chris was fantastic and very detail oriented and diligent. He called to even let me know that a part was not necessary and initiated a refund. Krys was great.

anonymous

By anonymous | 9/6/2019

I have not had the pleasure of getting service from the others but those 3 guys are the best and they take great care of my family of vehicles.

Tom L.

By Tom L. | 11/24/2023

The service was great. My issues were resolved. I bring all my vehicles to this Big O location. Chris and Victor were very helpful.

Henry

By Henry | 9/6/2019

I received excellent and friendly service on Saturday as a walk in. My problem had been fixed quickly and professionally. I could not have asked for a better treatment.

Laura F

By Laura F | 11/22/2023

The service was thorough and reasonably priced. Victor was super friendly explained everything and the car was done before I expected it. They did an inspection and let me know I need a new battery.

anonymous

By anonymous | 9/6/2019

Fast service: Thank you for taking care of removing the bolt from my tire. Everyone was sympathetic and professional. Helped to have a local business caring for its customers.

Jack

By Jack | 11/16/2023

I was highly satisfied in with the overall experience because I know almost (if not) everyone who works at that location is into cars as a hobby, I’ve actually met a few of the employees at race events before. I feel nervous seeing mechanics who don’t love vehicles, so to have met some of these guys at the race track before I even needed tires gave me faith that this was the best place to go. It honestly wasn’t a question of where else to go, I literally watched them change tires on the race track.

anonymous

By anonymous | 9/6/2019

Justin and crew have been taking care of all of my family cars for the past 10 years. Always makes me feel confident that the job is done correctly.

Susan V

By Susan V | 11/16/2023

They’re close to where I volunteer so I can drop off and leave while I’m working. The prices are competitive and I like that they’ll add air for free. Unfortunately I was charged for a battery check and it was supposed to be free.

anonymous

By anonymous | 9/6/2019

They brought the car in right away. Found the leak and repaired it. Jason said it was free because I purchase the tire at big o. I'm a happy camper

Kevin R.

By Kevin R. | 11/2/2023

To start with, Chris and Victor in the service advisor area were very helpful in taking my order and confirming that I would receive the full synthetic oil that I wanted. The charge for the service was clearly told to me before the service. I left my car with Big O and a couple of hours later got a courteous phone call that the vehicle was ready. Chris handled turning the vehicle back over to me and that was courteous. I am very pleased with the service received at my local Big O.

Kari

By Kari | 9/6/2019

I have been going to this location for many years. I appreciate the friendly staff and the willingness to work with me to find the right product at the right price.

Bill O

By Bill O | 10/25/2023

Over the years have taken many cars, classics and new. Always friendly and engaging, especially Wayne and Chris. Top notch employees. The examples of Customer Service

Charlie S

By Charlie S | 9/6/2019

I've been using Big O Tires for 15 years. The prices are competitive. The work is always top notch and they take care of me. I am a huge fan!

Eric Aliss

By Eric Aliss | 10/24/2023

The manager was very upfront and honest. We discussed options and timeframes for this and other eventual services. I could tell he and his staff work very well together and that ensuring the customer is happy is a priority.