Big O Tires

Excellent customer service with great products at a reasonable price. Also, a very convenient location. Will have all my automotive service preformed here instead of going back to the car dealer.

The service was thorough and reasonably priced. Victor was super friendly explained everything and the car was done before I expected it. They did an inspection and let me know I need a new battery.

Had a nail in my tire. They patched it up and I was good to go. Super friendly guys. It's helpful if you make a reservation because these guys get busy.

I was highly satisfied in with the overall experience because I know almost (if not) everyone who works at that location is into cars as a hobby, I’ve actually met a few of the employees at race events before. I feel nervous seeing mechanics who don’t love vehicles, so to have met some of these guys at the race track before I even needed tires gave me faith that this was the best place to go. It honestly wasn’t a question of where else to go, I literally watched them change tires on the race track.

thanks!

They’re close to where I volunteer so I can drop off and leave while I’m working. The prices are competitive and I like that they’ll add air for free. Unfortunately I was charged for a battery check and it was supposed to be free.

Why?

To start with, Chris and Victor in the service advisor area were very helpful in taking my order and confirming that I would receive the full synthetic oil that I wanted. The charge for the service was clearly told to me before the service. I left my car with Big O and a couple of hours later got a courteous phone call that the vehicle was ready. Chris handled turning the vehicle back over to me and that was courteous. I am very pleased with the service received at my local Big O.

I am a repeal long term customer. I am very happy with the prompt attentive service. It has been consistent over time.

Over the years have taken many cars, classics and new. Always friendly and engaging, especially Wayne and Chris. Top notch employees. The examples of Customer Service

As always they greet me as a friend, are very accomodating, do the work quickly and well, and charge a fair price.

The manager was very upfront and honest. We discussed options and timeframes for this and other eventual services. I could tell he and his staff work very well together and that ensuring the customer is happy is a priority.

Love this shop in Danville. Everybody is always very friendly and professional and I have never been disappointed with the service I received.

The guy who assisted me was very helpful, friendly and knows what’s good for my car. He was really great. Thumbs up. 👍

This is the only place we buy our tires--and have for years! Knowledgeable, quick, professional, friendly--the guys here are the best!

We had a slow leak and Big O in Danville was able to quickly assess it and repair the tire! Fast, helpful, no pressure, great price for the repair. THANK YOU!

The best! They let me know what needs work even when it's worth they do not do. Very confident in inspection. Great team!

Everything was easy, staff was friendly.

I went here for a small problem and was in and out quickly. I buy all my tires here and most auto services.

Good communication with sales rep. Named Victor