By anonymous | 2/15/2021
Deryck and sherly are the best at big o off orchard in elk grove they have always treated me better then any establishment I've ever been to
By Paula A | 12/1/2023
Very friendly staffs and willing to help you!
By anonymous | 1/30/2021
Great customer service. I was able to get in same day I called and the service adviser found me the best deal. Always satisfied when I go to Big O.
By Gabby | 12/1/2023
Called over the phone to make both of my appointments and it was a easy and fast process. Check in was great both days and the staff was amazing!
By anonymous | 1/22/2021
Perfect. Fast and friendly service
By Andrea H. | 11/27/2023
I liked the friendliness of the staff. Everything was explained ahead of time. I like all the services that are offered. Estimates are exact and service is great!
By anonymous | 12/28/2020
Very helpful and courteous help checking in and super fast efficient service! Will definitely go back.
By EricF | 11/22/2023
I had to have a battery replacement. I have used this store before for my other car. They got me in and out very quickly. I need additional work on this car and will go to them again.
By anonymous | 12/5/2020
They corrected my mileage error they made on my last visit, and no charge since it was their error
By KEM | 11/16/2023
Smooth and ease of process. Team was very friendly and service was quick. Cost was very reasonable. Location was near home
By anonymous | 7/19/2020
The only bad thing about this shop is the lack of parking the service people are friendly and they keep you informed about the status of your car especially the nice lady behind the counter she great a real asset to the company she got my special order part for me in less than a week
By Sier Tareen | 11/9/2023
The reason I am highly satisfied is because Michael Delpino explained how the process works and also answered my questions very articulately.
By anonymous | 6/7/2020
Derrick, sherry Ron and rest of staff are great and take care of they're customers
By Justin P. | 11/6/2023
I was in town and needed servicing near the CRC campus and my issue was taken care of promptly. Also found my wheel alignment from a Bay Area location, gave me an honest ETA, and completed all work with no issue. Great experience.
By Charles Brown | 5/29/2020
Extremely friendly great customer service. Spotless store with great air conditioning. Plenty of space in the waiting area. I'll definitely be back next time I need anything done to my vehicle.
By Minuet | 10/25/2023
The individual who helped me was friendly & able to assist with the installation a new wipers for my car. I also have Big I tires which I purchased there at the same location. I have been a faithful customer for over 30 years.
By anonymous | 4/10/2020
Shirley helped me very quickly and wonderfully
By Mary R | 10/13/2023
The friendliness of the team was great. I trust them because of the way I was treated when I bought my tires in April of this year. I was told of some work that will be needed in the future.
By anonymous | 4/7/2020
They were greatVery Nice and they took really good care of us.
By Mary R | 10/13/2023
The staff was not only friendly but were very good about letting me know how long it would be