Big O Tires

401 ratings
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Location

8022 Orchard Loop Lane,
Elk Grove, CA 95624

Ellen

By Ellen | 3/20/2020

It was a really stressful day even before I got a flat tire, so everyone's help and professionalism was really appreciated.

Owen

By Owen | 10/9/2023

Staff was friendly and knowledgeable. Prices were fair. Overall good experience.

Theodore

By Theodore | 3/11/2020

Sherry was great

Robert J

By Robert J | 10/4/2023

Easy check in and drop off. Great communication!

Margaret Leininger

By Margaret Leininger | 3/4/2020

They are quick and had a excellent service on my first visit there on the second visit there was grease on my front driver side floor rug and the oil life setting was not reset, But because of the quickness I'm willing to give them another try be I'm a uber driver and always need to get right back out on the road.

Dee H

By Dee H | 9/30/2023

I came in with no appointment and was able to get in fairly quickly. Ryan (I think that was his name) was friendly and informative. Everything was clean.The only thing I was disappointed in was the vending machines were empty. But that was probably a good thing to. I will be back

anonymous

By anonymous | 3/2/2020

Deryick is the best, he really goes over and abound to satisfy every customer

Brian S

By Brian S | 9/22/2023

Customer satisfaction

Valorie McClinton

By Valorie McClinton | 2/20/2020

The staff was extremely knowledgeable. Derek, Ruben and Shirley made my experience buying a memorable one!

Brian J

By Brian J | 9/20/2023

Return visit to purchase tires for out Explorer... great customer service and a very timely installation. Thanks to the guys at Big O!

Norm

By Norm | 2/19/2020

Excellent counter service by Shirley. I made an appointment with the shop over the phone and was greeted by name by Shirley upon my arrival. Great service.

Jeff H

By Jeff H | 9/16/2023

Always a great experience. I did have my right front tire lug nuts not tightened all the way( 3 out of the 5 where lose).Made a noise and also caused my steering wheel to shake.I called store to let them know. Management let me know that the tire tech will be talked with about this issue. Besides that, a great job that took less then 2 hrs.

Robert

By Robert | 2/17/2020

Sean was my advisor, he was helpful and professional. The manager was involved, he was nice and generous.

Barbara L

By Barbara L | 9/5/2023

Customer service was great and explained purchase where I understood it all.

Mary Sorrentino

By Mary Sorrentino | 2/6/2020

Your sales people need to be a little bit personable. A couple of more smiles maybe.

Yodaone81

By Yodaone81 | 8/29/2023

Been to this dealership for 20+ years. Always ready to do a great job and I'm always satisfied with the quality of work completed.

Norris

By Norris | 1/1/2020

The service and staff were excellent.

TamC

By TamC | 8/29/2023

Friendly staff, great service! Amazing price

Miguel

By Miguel | 11/25/2019

Great service at a great price!

RobinR

By RobinR | 8/25/2023

The part wasn't available. He requested the part and it was delivered in 25 minutes. Installment was quick and easy.