Big O Tires

Great service and no upselling!

I am mobility disabled and the service attendants were so helpful and explained everything about options and costs so I was very confident in my choices. My handicap equipment is all that allows me to still drive, therefore the care of my car and putting repairs and products of quality are of the utmost import to me. This location and the team is absolutely wonderful.

Good service, quick and affordable

Ease of doing business. Richard and Kyle keep me in the loop and always take care of me.

I love their service people, they're all very helpful, fast, friendly customer service, I am very happy.

Great job Dan and Kyle too!

Everyone is always so nice and friendly

Richard was great in the thoroughness and explaining the process and procedures. I felt respected and not talked down to.

Aside from the longer wait time, which is completely understandable, everything was super easy and convenient.

No matter who you talk with at Folsom location you receive the same customer service professionalism and communication

Quick service. No hard sell.

I was there when they opened, was greeted as I entered, vehicle was taken in quickly, then shown what the dealership was referring to concerning my tires.

Very good customer service, will be going back for sure!

Richard and team were transparent throughout and was honest with the repairs that were found

Great

Every employee was extremely kind and informative and competent. I was very comfortable in the waiting room while the attendent fixed my tire. The pricing for fixing the tire was reasonable.

Thank you for the excellent service

I always have friendly service. Employees seem trustworthy- not like they are trying find ways for me to spend money. They had a chance to over charge me, but found that the problems was much simpler to fix. This honesty makes me fill out reviews and recommend the store to others.

I had a low tire pressure light last week. I drive in and they checked my tire pressure. Nothing serious and they topped off the air. The alert came back on several day's later. I brought it back and they found a screw in my tire. It was removed and they fixed the tire. This was all for FREE as I bought the tires there. Great service.

Needed an alignment, going on vacation next day. This is a no appt needed service. Store normally closes at 5p. I arrived aprox 3 but they were not taking those without appts. They were trying to close early because it was over 100 degrees in the shop and they were trying to let the technicians go home early. When I explained I was going on vacation the next morning the did my alignment after asking the guys in the shop if they would stay to do one more alignment. They said yes and went home after. I thought that was really nice.