Big O Tires

851 ratings
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Location

5701 Folsom Blvd,
Sacramento, CA 95819

Jennifer

By Jennifer | 9/6/2019

Great staff, great service. Also very convenient.

Jds511

By Jds511 | 8/29/2022

I have used this Big O previously and have been very satisfied with the employees, service tech and management. They have always been fair.

Marty

By Marty | 9/6/2019

Still good after 31 years.

Geno

By Geno | 8/24/2022

Unscheduled visit. The service advisor was quick and efficient. Cheerfully handled the transactions and communicated service progress Service was completed promptly

Pearl Nunez

By Pearl Nunez | 9/6/2019

Surprised at the honesty.. will be appreciated by return visits and referrals

Kim

By Kim | 8/22/2022

Kyle was very knowledgeable, professional, and friendly. He explained everything to me including prices before the service was provided. I have moved recently and left my Big O paperwork at my new home. Kyle offered to send all of my records to my email to ensure I had them should I encounter a problem with a tire while I travel. I appreciated him going above and beyond to ensure I had what I needed should I have another problem with a tire on the road.

anonymous

By anonymous | 9/6/2019

I get all my auto needs done here. I have got both my trucks, my car, my mothers car, 2 of my employees tires here, I wouldn't go anywhere else. Nathan/Leslie always good, and the whole crew. 57th and Folsom Blvd , Sacramento. Thank you

Juliana

By Juliana | 8/16/2022

I was highly satisfied with the ease and timing of my services. Everything was straight forward. The waiting room was comfortable. I was assured my car was well handled here.

Joyce

By Joyce | 9/6/2019

Always my pleasure to do business with the Big O on Folsom. GREAT customer service.

JeannetteE

By JeannetteE | 8/6/2022

Johnny did a great job of checking me in, and afterwards when I came back to tell him my doors wouldn't lock, he came out personally to check the battery connections and we figured it out together (something with the key fob).

Lisa

By Lisa | 9/6/2019

I went into BigO unsure if I needed new tires or just a patch repair. I was concerned that the answer would be new tires just to get more business. Instead I had a thorough evaluation of my current tires and the recommendation was simply for a patch repair. It was inexpensive and timely. It will make me purchase my next set of tires from BigO after expert and honest advice.

KJ

By KJ | 8/2/2022

A battery fail brought me in unexpectedly, but I was soon to bring my vehicle in for tire service, so this just expedited that. I ended up having a larger repair need, but it was something I somewhat expected. Big O owner and service personnel did an outstanding job communicating with me on the needs, timing and prices involved. I was given some reduced rates on a few things that came up and I truly appreciate that. So far, repairs seem solid.

anonymous

By anonymous | 9/6/2019

I don't like having to spend money on my car. I get a simple and factual explanation of what the situation is, what is needed now & what is discretionary. I feel like I get good products and service for my car. Especially with tires, they try to give you multiple options in multiple price ranges. I've been going to the same location for over a decade and even after I moved I come back because I feel it's worth it.

Bill P.

By Bill P. | 7/27/2022

They fixed the problem.

Anna

By Anna | 9/6/2019

Very good service

Margaret M

By Margaret M | 7/11/2022

The Assistance Manager Hal was very courteous & thorough. He explained everything fully to me & I was pleased with his explanation. He didn't push me to do anything I wasn't pleased with & very kind & thoughtful in his affect.

Kathleen

By Kathleen | 9/6/2019

Leslie was very helpful and efficient, while she was my primary contact, the gentlemen in reception were also top notch!

Jerry West

By Jerry West | 6/30/2022

always give me good value for my money, listen to what I need, don't try to upsell me and give confidence that I'm making the right choice. Benn coming to this location for 20 years

Melissa

By Melissa | 9/6/2019

Helped me with my car issue promptly and with great professionalism.

Maria M

By Maria M | 6/24/2022

Kyle And the other staff were wonderful. Great people skills great communication through the whole process great patience and gave sound recommendations and why they were giving those recommendations. Thank you