By Jennifer | 9/6/2019
Great staff, great service. Also very convenient.
By Jds511 | 8/29/2022
I have used this Big O previously and have been very satisfied with the employees, service tech and management. They have always been fair.
By Marty | 9/6/2019
Still good after 31 years.
By Geno | 8/24/2022
Unscheduled visit. The service advisor was quick and efficient. Cheerfully handled the transactions and communicated service progress Service was completed promptly
By Pearl Nunez | 9/6/2019
Surprised at the honesty.. will be appreciated by return visits and referrals
By Kim | 8/22/2022
Kyle was very knowledgeable, professional, and friendly. He explained everything to me including prices before the service was provided. I have moved recently and left my Big O paperwork at my new home. Kyle offered to send all of my records to my email to ensure I had them should I encounter a problem with a tire while I travel. I appreciated him going above and beyond to ensure I had what I needed should I have another problem with a tire on the road.
By anonymous | 9/6/2019
I get all my auto needs done here. I have got both my trucks, my car, my mothers car, 2 of my employees tires here, I wouldn't go anywhere else. Nathan/Leslie always good, and the whole crew. 57th and Folsom Blvd , Sacramento. Thank you
By Juliana | 8/16/2022
I was highly satisfied with the ease and timing of my services. Everything was straight forward. The waiting room was comfortable. I was assured my car was well handled here.
By Joyce | 9/6/2019
Always my pleasure to do business with the Big O on Folsom. GREAT customer service.
By JeannetteE | 8/6/2022
Johnny did a great job of checking me in, and afterwards when I came back to tell him my doors wouldn't lock, he came out personally to check the battery connections and we figured it out together (something with the key fob).
By Lisa | 9/6/2019
I went into BigO unsure if I needed new tires or just a patch repair. I was concerned that the answer would be new tires just to get more business. Instead I had a thorough evaluation of my current tires and the recommendation was simply for a patch repair. It was inexpensive and timely. It will make me purchase my next set of tires from BigO after expert and honest advice.
By KJ | 8/2/2022
A battery fail brought me in unexpectedly, but I was soon to bring my vehicle in for tire service, so this just expedited that. I ended up having a larger repair need, but it was something I somewhat expected. Big O owner and service personnel did an outstanding job communicating with me on the needs, timing and prices involved. I was given some reduced rates on a few things that came up and I truly appreciate that. So far, repairs seem solid.
By anonymous | 9/6/2019
I don't like having to spend money on my car. I get a simple and factual explanation of what the situation is, what is needed now & what is discretionary. I feel like I get good products and service for my car. Especially with tires, they try to give you multiple options in multiple price ranges. I've been going to the same location for over a decade and even after I moved I come back because I feel it's worth it.
By Bill P. | 7/27/2022
They fixed the problem.
By Anna | 9/6/2019
Very good service
By Margaret M | 7/11/2022
The Assistance Manager Hal was very courteous & thorough. He explained everything fully to me & I was pleased with his explanation. He didn't push me to do anything I wasn't pleased with & very kind & thoughtful in his affect.
By Kathleen | 9/6/2019
Leslie was very helpful and efficient, while she was my primary contact, the gentlemen in reception were also top notch!
By Jerry West | 6/30/2022
always give me good value for my money, listen to what I need, don't try to upsell me and give confidence that I'm making the right choice. Benn coming to this location for 20 years
By Melissa | 9/6/2019
Helped me with my car issue promptly and with great professionalism.
By Maria M | 6/24/2022
Kyle And the other staff were wonderful. Great people skills great communication through the whole process great patience and gave sound recommendations and why they were giving those recommendations. Thank you