Big O Tires

Excellent experience. Nathan, the service manager provided real customer services and I will be coming back.

I’ve been coming to Big O Tires for years! The Folsom location is by far the best one I’ve been to. Always super friendly and helpful every time I came in for whatever I need.

Excellent service by all that helped me

Service completed as promised in a timely manner. Good communication from staff.

I brought in my son -in - laws suv a couple of months ago and you guys did great. Ditto my wife's caddy a couple of weeks ago. Mega dittos for my most recent visit last Saturday - again a bang up job. Superb service, and friendly too.

I called Big O Tire's to ask about a groupon offer. The gentleman that answered informed me that they do not accept Groupons, but that he would match the offer. I told him I would send my boyfriend down with my car to get the oil changed. When he got there, the employees were unaware of the deal the man on the phone told me, and my bf tried to explain to them with no avail. As he was about to leave, the owner walked in and informed them that he was the one I spoke to on the phone, and to honor the coupon. It was smooth sailing from there. They were very friendly to my boyfriend, and kept him updated on the wait time. I will for sure be going back to this location for future services!

Came in late with an immobilized vehicle. They were glad to store the car and book me for ASAP the next morning, which itself was equally as smooth. The mechanic did forget to replace a couple panels but I'm an easy going enough guy. Excellent service.

They ordered the tires I wanted, 4 just in case even though I wasn't sure if I wanted 2 or 4. They also checked a screw stuck in on one of the tires I wasn't replacing and fixed the flat instead of replacing the tire. Great service all around.

Mike was helpful and attentive. The new tires were in stock and were installed in 45 minutes.

The person inside who assisted me was very nice and pleasant.

I wasn't offered an alignment check because I went in for an alignment.

The price was quite high. I don't have much money.

I was looking to get my tires aligned since I had purchased the 1 Year multiple package. I was two weeks late from the expiration date and they graciously accepted it. They were very friendly and accommodating! I'm definitely a returning customer.

Simple and time efficient

Great service.

Service was as expected, even with an appointment the wait was still long but I was ok with that. Customer service was very good.

Everything good!

No appointment and said it would be done by the closing. Was done in an hour! Also notified me that my brake light was out so replaced bulb.

Leslie is excellent & really knows her stuff! She took great care of my emergency

I've been going to this big o for over 20 years