Big O Tires

I've had my tires done several times, and just had my brakes done and an oil change. I am VERY HAPPY!!!

Convenient hours. Knowledgeable staff, kind and considerate. Very informative about what may need to be done to the vehicle while it is in their shop.

I have been a Big O customer since 1971 when I had a flat in my driveway with no spare, I called the nearest tire co (Big O) and Bill Millar came to my home, took the tire & fixed it and came back & remounted it on the car. I have had your company do all of my tire, brake & related work ever since. The shop I have used for the last ten years or so is at 5701 Folsom Blvd. I am there once a month for an oil change and rotation, I can count on the professional care I receive every time.

Changed my battery pretty fast, even though the place was really busy. It was a little pricy, but overall worth it.

Leslie is the best! I dropped off my car early and she called me! I didn't have to call at 8 a.m., wait because no one had even looked at my paperwork that was dropped off hours before, and when you ask her questions, she's knowledgeable and she answers them. When I called to ask specific prices for each item for more work that needs to be done, (because the prices were not on the paperwork for some reason,) the white haired guy wouldn't even do that, he just gave me the total. That's frustrating, esp after I had to wait 5 minutes for him to get out of whatever he was doing to begin with. Kudos to Leslie! Thank goodness she's there, I wouldn't be as happy with this store if she wasn't there. P.S.......those 5's up above are because of Leslie, and the work that was done on my car.

In my opinion Service Writer Bil Magnus is an outstanding employee, he took the time and greeted me before I even entered the building. He knew what I wanted and got right to work getting the estimate written up and handed it to me for approval. Service was prompt and exceeded my expectations. Bill made me feel like I was dealing with a personal friend rather than just a sales associate. He absolutely made me day and it would be a shame to lose him as an employee.

great work

Hal, Kyle and Cassandra and all the staff there are AWSOME! I manage a fleet of commercial vehicles and we have chosen to use this particular Big O Tires center to take care of all our maitenance and mechanical needs.

Excellent Service: When I came in with low air pressure in one tire they checked it immediately and gave me the diagnosis. When the tire I needed wasn't at the location, the man I was working with agreed to stop and pick it up on his way home, he brought it in the next morning and my car was ready by 8:30a.m. This Folsom Blvd location has always been super accommodating, helpful, kind and honest. I am a repeat customer for life.

I was satisfied. Unfortunately I was made to wait out in 100 degree heat instead of inside with air conditioning

The condition of the store's interior leaves a lot to be desired - roof water leak bubbles in the ceiling and a large spot held together with duct tape looks terrible, for one. However, if clean, it would be really cool with unique furniture and several desk stations. The service I received was phenomenal and I cannot thank the staff enough for their kindness and diligence in trying to resolve my vehicle's issue. They went above and beyond although, ultimately, they weren't able to fix the problem and had to refer me to the dealership for repairs.

Everyone is always so nice and friendly

They did such a thorough job and let me know about any issues I should be aware of. They were very personable and welcoming.

Friendly, competent, service.

a seemingly disastrous morning (discovering the flat tire with a busy day ahead) turned into a great day as Big O had me back on the road in less than twenty minutes. professional and courteous. thank you!

Very knowledgable and professional.

Great service. My son goes here too!

Friendly staff, quick service. They were taking good COVID-related precautions - masks required, no seating indoors, etc. However, a few associates were either not wearing masks or not wearing them properly while I was there, usually when they were in conversation (close proximity) with each other.

They did not rotate my tires I purchased 1 new tire and they put it in front???? When I asked upon pickup the guy said it would've fine

Aside from the longer wait time, which is completely understandable, everything was super easy and convenient.