Big O Tires

Excellent service as usual.

Great customer service, efficient and quick service on my vehicle.

I have all respect and confidence with my years going to here.

I got a flat tire because of an accident. As a result I went in without an appointment. They helped me right awaY. The rim of the tire was bent and they called around to find one for my tire and sent an employee to pick it up. They went above and beyond to help me. I really appreciate their service.

Friendly service team.

I called and had a nail in tire and they said no appointment needed just come in. They said my car was up nxt and it was fast and able to be covered and fixed.

Great staff. Prompt, helpful service.

Excellent service

I needed my water pump and main belt replaced and Leslie took care of me right away. I left the ranger for the day. I got two calls during the day with problems they found while doing job and explained them to me clearly which was great. One problem did not cost as they where able to save the Freon in ac unit as it had to be removed to do the job. All went well and have been coming here for 12 years and get great service thx you jim

Excellent service and very courteous staff.

Thank you for stepping up and correcting an issue on our Honda at your expense. This is the type of response customers are looking for in an establishment. Hats off for going above and beyond to satisfy a customer.

Car brought in for oil change and brake check. On pickup bill for $2,900 with extensive repairs. Ties that had been checked and approved recently at American Tire were replaced due to age (not wear). Communication was with wife and on pickup I felt taken advantage of. I have been a long time customer of Big O and now question that relationship.

They almost forgot to do my wheel alignment and I had to make sure that it was done

My daughter got a flat tire on the freeway on her way home from work 1/10/24. It was after hours but she had AAA tow her to Big O on Folsom & she left her car with the keys in the drop box. When she called the next morning she told them what happened, they told her the tire was unrepairable & she needed 4 new tires & her shocks and struts should be replaced. We spoke with Kyle who was incredibly pleasant & thorough, told us the shocks & struts could last another 6 mo. but would eventually need to be done. We told him to just do all the work that day. We will definitely have her go there again if she needs any auto repairs.

A1 customer service, as always!

Good location, staff were professional and friendly, and communication about what was to be done and for how long was accurate.

All staff working that day was friendly and helpful. Thank you!

The tire pressure on my vehicle was low. I didn’t know if I had a flat tire or just low pressure. I got there 10min early, the employees saw me outside it was raining and cold. The employees opened the door about 5 min early and let me in and helped me out right away. Great service and great communication. Thank you for always being there in my time of need.

Great service, we've been customers for the last 18yrs!

Knowledgeable and polite