By anonymous | 9/6/2019
The Customer Service person has the knowledge of the product that I needed. She was able to explain things to me in a manner that I understood.
By anonymous | 9/6/2019
My friend plugged a hole/leak, but the plug failed after 1 day...the tech said the hole was a little bigger than the plug, so it work it's way out. BO put the right plug n patch in no time. I also got full pricing on replacement tires (due in 10-15k miles), from premium to mid-range, to low price... helpful for making a decision in a few months, and for budgeting. Thanks!
By Betty | 9/6/2019
Great Job!
By anonymous | 9/6/2019
They were quick to find the problem, and fixed in a small amount time and even gave me a ride home! Excellent Service!
By anonymous | 9/6/2019
Had a flat and they fixed it fast and cheap. Will go again.
By Kim Winters | 9/6/2019
My family has been serviced by Big O tires Folsom Blvd. for over 40 years, and have always felt like family! I would like to express my deepest gratitude to Nathan. He put my 17 year old daughter at ease in experiencing her first adult incident. He made her feel comfortable and safe, and to me that is priceless! Way to go Nathan!
By anonymous | 9/6/2019
Big O was quick to help with a flat tire in a timely manner. Great customer service as usual. Thanks!
By Bob | 9/6/2019
Got an older truck and the guys at the Folsom Blvd shop always take care of it. Even came in under estimate last time.
By Sara S | 9/6/2019
Keven and the other guys were absolutely wonderful. I was in a great need of help and a hurry and they fixed it in under 50 min for me even though they estimated it might take up to 1.5 hours. I was taken such good care of and the work that was done was excellent!
By Colton | 9/6/2019
Nick and Nathan were awesome! Friendly and knowledgeable about my wheels and tires. Now my truck is a truck again!
By David | 9/6/2019
I came in to the busy shop for a tire rotation without having made an appointment and they had me in and out in 30 minutes. Good work.
By Dave | 9/6/2019
Recently, I had a window motor and water strip replaced after a messy attempted break in, driver side. They did a great job of that, along with other needed service, but there was this little rattle in the driver door afterwards. I do instrument repair, and there are often gremlins hard to find. After one return trip they got the issue dialed in within hours. Great service. I can not overstate how much I appreciate the value of a reliable, local and friendly auto repair service. Huge thank you to the team at Big-O-Tires. You business helps me keep my business running!
By anonymous | 9/6/2019
Very friendly and very helpful and definitely very fast. Loved My experience.
By Kelly | 9/6/2019
Awesome job....again!!
By anonymous | 8/31/2019
We had an oil change, tire rotation, and alignment done. They also checked everything for a long trip we are about to take. Professional and timely service.
By Gretchen | 9/6/2019
I appreciate not being offered a credit card application. I certainly hope you don't count that against your employees. I hate being bombarded with sales like that.
By anonymous | 7/10/2019
Good job as always, car is good till Fall service.
By Bob | 9/6/2019
Brought in older vehicle with noise from exhaust manifold. Tech was unable to address problem BUT did not charge me for inspection, then referred me to a muffler shop in town which addressed the problem perfectly. I appreciated the non-charge for no-fix AND the referral. We'll continue to bring both our cars to Big-O!
By anonymous | 6/25/2019
Fantastic service as always. They are respectful and don't high-pressure upsale.
By anonymous | 9/6/2019
I had a nail in my tire and everyone at big o was so helpful. I have never had a bad experience there. Thanks