Big O Tires

861 ratings
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Location

5701 Folsom Blvd,
Sacramento, CA 95819

anonymous

By anonymous | 10/10/2017

Excellent customer service

Steven

By Steven | 9/6/2019

Thank you! Will be back..

anonymous

By anonymous | 10/2/2017

Quick service, Friendly staff. :]

Eric

By Eric | 9/6/2019

Mike was very nice

anonymous

By anonymous | 1/4/2021

Great job! Would recommend.

anonymous

By anonymous | 9/6/2019

Let me in early to get a start on the paperwork, and finished the oil change promptly to let me get my daughter to an early appointment. Always helpful when they can be..

anonymous

By anonymous | 11/18/2020

Good service, but slow. Changed oil, but didn't get an sticker so at least I know when to return.

Lisa

By Lisa | 9/6/2019

I used BigO to replace my tires this winter. Recently, I was leaving town on a Friday afternoon and had a low tire pressure alert that morning. I called and was told to drop by when I could- that turned out to be 4 pm. They pulled the nail and fixed my tire in under 30 min and I was off to the mountains.

anonymous

By anonymous | 11/17/2020

They changed the oil, but forgot to put a sticker on the windshield so I can know when I need to change the oil next time.They also forgot to check the tires pressure. I had to bring the car back for them to put some air in, so my car warning sign could turn off.

Bill

By Bill | 9/6/2019

I recently took my truck in for an alignment. An hour later when I picked up the truck, I noticed that there were little thing that were taken care of. I really appreciate the extra effort.

anonymous

By anonymous | 11/8/2020

Very good customer service. Had an appointment at 10am for an oil change wait time wasnt too bad about 2 hours 15 minutes. The only thing I wasnt too keen about is the lack of communication regarding the price of the oil change. So, almost $100 later was a bit of a shock. Ive never paid over $75 for an oil change! Ive always liked Big O Tires, as my dad worked for them years ago as a manager. Ill find someplace else that is less expensive!

Ken

By Ken | 9/6/2019

Excellent customer service and knowledgeable staff. A new set of tires was installed right away. 3 days later the dash tire icon had not gone off, I brought the car back and they fixed in moments. A very good experience buying tires.

Karen

By Karen | 2/24/2020

1.Every time we have the Audi serviced we have to remind the staff to reset the "service needed"� indicator light. My husband reminds them that a scanner needs to be used and EVERY time they fail to reset the light! 2. Every time we leave a car for service staff asks "what number should we call to let you know the car is ready"�. We leave a number...... and EVERY time they call another number on our account! Why do they ask if they are not going to call that number ???

anonymous

By anonymous | 9/6/2019

Second visit and both times service was prompt and very efficient.

David

By David | 12/30/2019

OK

anonymous

By anonymous | 9/6/2019

Love this place - they are courteous, fast, and friendly. Since I purchased the extended protection plan, they have replaced a tire & handled all tire repairs - and always make it so easy!

Marty

By Marty | 11/22/2019

Among other things, had cabin filter FO179 installed. When I got home I saw a black thing, L shaped, lying on the floor. Called Mike and he told me to bring it back to re- install item. That is the only reason for my 5 rating. Will be in on 23rd in AM to fix problem. Everything else good.

anonymous

By anonymous | 9/6/2019

The gentleman who waited on me was very professional and knowledgeable. It was about 5:30 when I got there.

Lilibeth

By Lilibeth | 11/15/2019

Good service

Greg

By Greg | 9/6/2019

Courteous, accommodating, and fast.