Big O Tires

Service on the floor was good. I worked with Leslie. Although I was told that I had quite a bit of work and may have a bit of a wait. I believe I was told that in case the car was not ready sooner than later. I had quite a bit of work to be done on my vehicle but was in and out in short order. I've been going to Big O for years and obviously trust the service because I continue to return. Pricing is beyond reasonable. If something goes wrong, the work is guaranteed and Big O has righted a wrong in the past--they corrected the error without quibbling. I trust Big O.

Nicole, the service advisor, did a great job in getting my tire replaced. She clearly explained how it couldn't be repaired and looked up my info and located a tire for me. My car was ready even earlier than anticipated. Nicole is fantastic!

a tire picked up a nail. in at 8:02, out @ 8:18. like a nascar pit stop. I brought the wrong receipt but they found it in their system. no charge.

They did what they were supposed to do and the patch was free because I bought my tires there.

I was especially pleased with the efficiency of the service.

Service was quick. Hal was great. He saw that I was a long term customer and mentioned it.

great service

Very friendly staff and great service

I left my car the night before service which is a real asset for customers.

Service associate /intake was friendly and efficient. Mechanic was friendly and informative. Did not wait long.

My wife had a nail in her tire. The tire needed to be replaced soon anyway. With a further car inspection, your employees found my motor mounts were missing the rubber bushings and that my belts were frayed. Thank you for your inspection. I left paying more than Iwas expecting (just thought 2 tires) buthad the peace of mind the car is safe. Thank you.

This is my 3rd time getting a wheel alignment here. Every time is so easy! I drop off around 8 or 9am it’s done by noon! One time my tie rod was jack up and control arms so they told me exactly which parts were bad and I replaced them myself! It was so nice to be told the truth and how to remedy my problem, it later alignmened perfect. Fast east service!

Very helpful explained options no pressure to buy a specific product

It was quick and easy. I just parked, told them the problem, then left for 20 minutes and my flat was fixed. I paid the fee and drove off.

The guys at Big O on Folsom Blvd. always take the best care of my car.

They knew the product, all while training another person, they were multitasking like a pro.

Always a good experience

Excellent service! Friendly and accommodating

I like them out of all the Sacramento Area Big O Tires. They are friendly, fast, easy parking, add tire shine.

The employees there are totally awesome, friendly service more than just employees or mechanics, they have become friends also