Big O Tires

399 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

215 W El Camino Real,
Mountain View, CA 94040

Peter

By Peter | 11/22/2019

Everything was done great only thing I had was the next day the struts for the trunk I bought the parts I wanted you guys to install it no more than 5 minutes and you guys wanted to charge me $80 I'm not really sure if I'm going to come back after that I've been coming there for 2 years now

gdb94086

By gdb94086 | 2/3/2024

Eric was extremely honest and compassionate about my tire concerns. This is the only reason why I purchased tires from Big O tires!

anonymous

By anonymous | 11/4/2019

Awesome and fast work guys! Thank you!

Amalia Rodriguez

By Amalia Rodriguez | 1/31/2024

Excellent customer service. I did not wait for the service. He answered all my questions. Really appreciated his support.

David

By David | 10/16/2019

Thank you!

Razim M.

By Razim M. | 1/26/2024

As I was giving information as to what I needed. I wasn't advised like "If you don't do it RIGHT now, bad things will happen. hich was refreshing.

Hsiao

By Hsiao | 10/7/2019

Clear explanation of work done and issues found

Ecaffeine

By Ecaffeine | 1/25/2024

Very prompt and friendly

Ziad

By Ziad | 9/21/2019

Very clear in what was going to be performed on my car.

Anonymous

By Anonymous | 1/19/2024

They were clear, brief, and friendly. Plus, the tires arrived sooner and the service was completed faster than expected. It was a smooth process.

anonymous

By anonymous | 9/15/2019

This Big O was absolutely amazing. I came in at the very end of their day just to simply price tires that i needed and the manager beat everyones price we, he and another stafff member educated me on tire selection and i was very short on time frame to get tires so he said we can do this for you now. He had me in and out in about 45 minutes. This guy appreciates and respected me as a woman and helped me to choose the best option. Was not pushy or tried to over sell me at all!!!!!

Ivan P

By Ivan P | 1/15/2024

Very fast,great attention to details

Marilyn

By Marilyn | 9/13/2019

All went well.

Shavonng

By Shavonng | 1/15/2024

Made a appointment with ease, I found a groupon during visit and they had no problem accepting it. Waiting area clean with coffee and television to watch.

Julia Wu

By Julia Wu | 9/13/2019

I replaced my tires, I m happy for their services.

Ken P.

By Ken P. | 1/13/2024

Jorge Franco is the man, he is a big part of why I’ll be coming back in the future. 10/10

Mike

By Mike | 9/12/2019

Very happy with my service

Rafael

By Rafael | 1/9/2024

Feeling this service is good.

Gary

By Gary | 9/6/2019

Cameron and David handled my Audi oil change and alignment. They were professional and courteous that I could trust their good advice and opinions. Cameron also explained to me for some of the delays which was comforting. They did an excellent job. Thanks

Mr Banks

By Mr Banks | 1/8/2024

The staff was outstanding, both the inter-office, and the workers who did the work the communication between myself and the staff Was very pleasant and professional, the way that they made the customers feel very comfortable explain everything thoroughly.