By anonymous | 2/1/2021
I get excellent service . The staff is outstanding they communicate with you regarding your car and also take the time to let you see the problem before you decided to get the work done. Very trustworthy..
By D Smylie | 1/29/2022
I will say this I'm always constantly disappointed when I get a coupon and then the price is 30 to $40 more!!
By anonymous | 1/8/2021
Great customer service. Less than a day & I was back on the road .
By Vic T | 1/28/2022
Brandon was very helpful, friendly, and communicative.
By anonymous | 10/24/2020
Explained quote, quick service , friendly service , car still runs well
By David Marroquin | 1/25/2022
Great customer care
By anonymous | 8/10/2020
the people there did a good job and were super nice.
By Jatkinson024 | 1/22/2022
Was happy with Brandon the manager after I explained the issues I had with my tires. The rest of the team were helpful and brought to my attention other issues for my alignment which they were able to fix long with my original request. Thank you all
By anonymous | 6/18/2020
Staff was professional and detailed. They kept me updated as they had the car up on the rack.
By Jimmy | 1/20/2022
Good job and very courteous
By Jayme | 3/20/2020
Great place
By Babs | 1/20/2022
How The Manager Brandon was very helpful explaining everything to me.
By Patrick Patrocinio | 3/19/2020
The Hayward Big O Tires is real professional. I go to Big O Tires for all my tire needs and these guys took care of everything for me. Highly recommended!
By Susan L | 1/13/2022
Brandon is great! I happened to be there right when his store opened and watched him handle a bunch of unscheduled customers and phone calls with a good attitude and energy. Both Brandon and Leo kept me informed throughout the tire ordering and vehicle service process. I really appreciated the pro-active communication; this isn't something I'm used to getting - even at luxury car dealerships! Customer service means A LOT to me and because of the great service from Brandon and Leo I will recommend this location and continue to come here. Thanks again for amazing service!
By C | 3/18/2020
Employees were great. So glad I stopped in. They tpok good care of my needs.
By Steve R | 12/27/2021
They had the exact tires that my car previously had and they stayed on it until the car was finished. Even after closing time.
By Dot | 12/16/2021
Brandon Torres. Your guys. They are swell. Friendly. Helpful. All round good guys. They are the reason I’ll be back.
By Howard R | 12/7/2021
Very Professional with very good communication with Big O staff