By Michelle | 4/2/2020
I suggest this be done at all tire stores nationwide: when a customer has spent hundreds of dollars on tires, when they walk up to their car after paying, they want to see something a "little bit more". Seeing plain dirty tires is a letdown after spending $800, even though they know that the tires are new. For Every tire purchase, the tires should be wiped with Armor All or something like that to make tires shine. This little expense and five minutes of labor will reinforce to customers that their hundreds of dollars bought something "special". I know it is purely cosmetic, but it will stick with customers that even though they know that bought the safety of new tires, it looks like they "got something special" for their money that day.
By Tom V | 6/20/2024
Excellent service. Good comm7nication of work required. Timely completion.
By Chuck | 4/1/2020
The most important quality of this business is honesty... This business and its owner have but one underlying principle and that is HONESTY... I could send my wife or daughter there or even a total stranger and never worry.. The main reason is simple.. Mr. Woods is honest and demands it from his employees. The honesty of the entire business is an example more business's should strive to achieve. A true business model in today`s world and I wish more business's would take it to heart.
By Susan H | 6/6/2024
I was recommended to this location by my mechanic, John's Automotive, after being lied to numerous times by Discount Tire. The Mgr at Big O was professional, gracious, and straightforward. He got my job done effectively and quickly. No 'game'. Relief!
By Richard | 3/30/2020
Service was good, however, they need to implement the CDC 6 foot rule in the waiting area for guests, with demarkation tape on the floor etc.
By Joe M. | 6/6/2024
There was a lot of unexpected work needed and it was all finished in one afternoon.
By Aisha | 3/26/2020
Great service. Josh was of great assistance. Good communication. The other gentleman at the front desk was friendly. I've been coming here sporadically for years, but the service is consistent.
By Marvin G | 6/5/2024
Eddy runs a good shop with employees that are skilled troubleshooters and mechanics. I’ve never had a problem when I’ve taken my vehicles to Eddys Big O Tire shop.
By Mike | 3/25/2020
I had a " can you get me in today?" Moment and they did not disappoint. I had a steering rack replaced in my Subaru and needed the alignment done before heading back up the mountains and we were out of there in under an hour!
By DMan | 6/3/2024
Eddy is the most professional, friendly, knowledgeable service representative I have ever had the pleasure of dealing with. He not only took excellent care of me he also helped my daughter get tires for her car. Great job Eddy and crew.
By Richard mcgrew | 3/25/2020
Work was done in a timely manner. They were friendly. I have no Complaints.
By DMan | 6/3/2024
Excellent customer service!!!
By Carla | 3/25/2020
Eddy is absolutely great. He and his staff took good care of me. I was just in for an oil change and tire rotation, but is was done quickly and efficiently. Thanks so much.
By D.O. | 5/23/2024
Over all good service.
By Glenn | 3/23/2020
Great service to fix my flat tire! Was in and out in about 20min or less!
By Mike c | 5/18/2024
Great guys and great return time
By Leslie | 3/20/2020
Friendly. Will return. .
By Darryl@my360project.org | 5/16/2024
Eddy the owner and Josh the front end guy are always helpful
By Shari | 3/16/2020
Eddy went out of his way to get me the best tires at a reasonable price. And he got me out quickly!! I will highly recommend his store
By Happy Dave | 5/15/2024
Eddy was a great guy to work with!!!