By Michelle | 4/2/2020
I suggest this be done at all tire stores nationwide: when a customer has spent hundreds of dollars on tires, when they walk up to their car after paying, they want to see something a "little bit more". Seeing plain dirty tires is a letdown after spending $800, even though they know that the tires are new. For Every tire purchase, the tires should be wiped with Armor All or something like that to make tires shine. This little expense and five minutes of labor will reinforce to customers that their hundreds of dollars bought something "special". I know it is purely cosmetic, but it will stick with customers that even though they know that bought the safety of new tires, it looks like they "got something special" for their money that day.
By Anthony | 10/21/2024
Always great. I’m a loyal customer and will continue to have my vehicle serviced here.
By Chuck | 4/1/2020
The most important quality of this business is honesty... This business and its owner have but one underlying principle and that is HONESTY... I could send my wife or daughter there or even a total stranger and never worry.. The main reason is simple.. Mr. Woods is honest and demands it from his employees. The honesty of the entire business is an example more business's should strive to achieve. A true business model in today`s world and I wish more business's would take it to heart.
By T.O. | 10/17/2024
These guys do an Excellent Job Every time!!!!!!
By Richard | 3/30/2020
Service was good, however, they need to implement the CDC 6 foot rule in the waiting area for guests, with demarkation tape on the floor etc.
By C.ben | 10/12/2024
Quick, efficient, informative, and friendly!
By Aisha | 3/26/2020
Great service. Josh was of great assistance. Good communication. The other gentleman at the front desk was friendly. I've been coming here sporadically for years, but the service is consistent.
By David G. | 10/11/2024
They did what they said they would do on time at the price they quoted.
By Mike | 3/25/2020
I had a " can you get me in today?" Moment and they did not disappoint. I had a steering rack replaced in my Subaru and needed the alignment done before heading back up the mountains and we were out of there in under an hour!
By IQ | 10/8/2024
I like the respect they have for their customers since many of us do not understand much of mechanics and issues. They give you options and there is never a pressure to get things done. They are empathic, explain service, and price, and give us good advice. I have been going there for 10 years and my car has never given me issues because they are always supporting me to maintain my car at its best. I trust them and I appreciate them.
By Richard mcgrew | 3/25/2020
Work was done in a timely manner. They were friendly. I have no Complaints.
By Jon | 10/1/2024
The staff is always helpful and easy to work with.
By Carla | 3/25/2020
Eddy is absolutely great. He and his staff took good care of me. I was just in for an oil change and tire rotation, but is was done quickly and efficiently. Thanks so much.
By Chuck h | 9/24/2024
Very honest, efficient, and care about customer
By Glenn | 3/23/2020
Great service to fix my flat tire! Was in and out in about 20min or less!
By Don M | 9/24/2024
Been with Big O for over 25 years. ALWAYS courteous, the best people
By Leslie | 3/20/2020
Friendly. Will return. .
By Alexa | 9/14/2024
Joshua was great, he solved a problem for me the previous month, came back with need for alignment and oil change. Everyone at this store is really friendly and helpful.
By Shari | 3/16/2020
Eddy went out of his way to get me the best tires at a reasonable price. And he got me out quickly!! I will highly recommend his store
By Terry O. | 9/11/2024
I've taken my cars into Eddy & Josh for years. Alway professional, explain in detail their suggestions and with advantages you will have if going with their suggestions. Scheduling is always easy, and pricing is always fair. If you're looking for EXPERTS that do GREAT WORK and FAIR PRICING, this is the place!!!!!! Thanks,