Big O Tires

As my wife and I were on our way out of town our SUV experienced a sudden shimmy and near loss of control at freeway speed. Based upon the recommendation of a nearby mechanic we went to your location. The team there had our vehicle up on the rack within minutes, diagnosed the problem and had us back on the road within 40 minutes. They found a loose bolt at the control arm that had almost completely backed out of the sleeve where it attached to the under carriage. We were updated almost minute by minute by the mechanic who worked on the car and were sent on our way - at No charge! If you are looking for honest, old school service see Johnny at Big O.

ed wood sprcial ordered a set of my tires for my work truck which were there when i kept my appointment ... not only did they install my new tires they checked my brakes and fluid levels did an oil change and did an alignment while i enjoyed coffee and a doughnut in an airconditioned waiting room

Satisfied

Overall great experience. Great customer service.

Excellent customer service. Efficient.

The happy car special coupon was designed to get people in. The oil change and check of the car was just what I needed, as I near 300,000 miles on my truck.

Good prices and friendly service.

For the last 20 years This Big O store has taken car of my 4 cars. The reason is simple. The owner and ever present Eddy Woods is the most honest store owner I have ever dealt with. He keeps the customer updated and when necessary explains new found problems and the cost. I feel totally confident in his staff and their honesty with or without EDDY present. Without a doubt he and his employees are the best in the business anywhere.. Chuck Hay San Diego, Calif.

This store to me should be the model store of the USA! The customer service is out of this world. I felt like I was a family member there. My truck was taken into the bay in less then five minutes, in about 15 min I had Ed sitting next to me explain the overall condition of my truck and very shortly later I was on the road. I am a Landscape Contractor and time is money. Its very much appreciated to get in and out of my trucks service and back on the road quickly. This store is second to none and it's your loss if you do not use this Big O Tire location. Ask for Ed...Tell them John sent ya!!

Drove up and they took me right in. Got there before they were supposed to open and they were already open

Josh and Eddy took great care of me. While only there for a discounted oil change, Josh chased down and provided pricing for some recommended repairs on my aging truck. These folks are courteous, down-to-earth professionals.

Josh, Chase and Eddy are true professionals - it's my 2nd time working with them and they make you feel like "family"

Josh was very helpful in answering my questions and concerns

I went in early Monday morning and had a check engine problem. Was quoted at a price that ended up being way cheaper due to looking around for a part. Left spending less and the problem was fixed after showing up out of the blue. These guys are great here and have always left knowing I got great service. Definitely recommend these guys to anyone who needs help!

Eddy and his team did a great job unfubar-ing an old Chevelle I brought in. The car rides like a dream. Thanks guys!

They always provide great service, friendly, honest, upfront the cost an what service needs to be done.

Quality work performed by knowledgeable technicians. I especially appreciated the willingness of your staff to fix my car within my very tight time frame the day I brought it in. I have and will continue to recommend your service department to anyone with car problems.

I have been a customer for over 30 years. Big Eddy knows how to do it right!

Great sevice

I’ve been a customer for many years and wouldn’t think of going anywhere else for service. Most importantly I trust this business to do it correctly the first time.