By Jamie | 1/29/2020
Thank you
By Jim Sours | 5/9/2024
Always professional and friendly. Will recommend to all
By John | 1/27/2020
I came in with a coupon and a Nissan Frontier in need of an alignment. The store was having phone troubles that day and the address on the coupon was one number off. Eddy and the crew were working hard and they got my truck handled quickly at a good price. The coffee wasn't bad either.
By Jo M. | 5/7/2024
I had such a fantastic experience today at this store. I received four new tires, an alignment, and an oil change. Eddy was wonderful in assisting me and keeping me updated on my car. I felt very comfortable while waiting and didn't wait long at all. I will definitely be recommending this location to family and friends.
By Skip | 1/27/2020
great as always. I appreciate Eddie's knowledge and honesty. Also, he always knows return customers by name, and has follow-up questions about the last visit/vehicle they were in with.
By John G | 5/7/2024
I was a walk in and my truck was on the rack in less than 10 minutes
By Mike | 1/27/2020
The owner was very helpful
By Anonymous | 4/25/2024
Excellent customer service
By Thomas Brady | 1/22/2020
Eddie was very helpful and understanding. He was very knowledgeable of the products and helped me every step of the way. He was awesome!
By Sandy Van Halen | 4/20/2024
I had a great experience! I had an older conversion van and brought it in on a Saturday for tires, shocks and an alignment but after further inspection they discovered bad ball joints and a few other problems they called me immediately and told me what was up and was still able to get me back on the road that day! Great work and great price for everything!! They will definitely be getting all of my business!
By Robert Hyde | 1/20/2020
The two gentleman working at the front desk were extremely informative. Great sense of humor. They had me in and out of there (oil change) in under the time they quoted. Made the rest of my day much better. Thank you, much appreciated.
By Zaria | 4/19/2024
Ed is the best. Integrity, quality service, timely service by all he hires. A man of his word.
By Anne | 1/17/2020
Fast but excellent service.
By Don S | 4/1/2024
Ed always provides excellent recommendations and the level of services provided in very hard to find, but Ed always does.
By Sam | 1/15/2020
I've been taking my vehicles there for years because of the great customer service!
By Ray G | 3/25/2024
Great communication from Eddy the store rep. Ordered in the specific tires I wanted. Corrected a problem with the wheel air valves. Got my vehicle serviced very quickly.
By Joy D | 1/14/2020
Service was excellent as always. Eddy, Josh, Mario, as well as all Team members smile and acknowledge customers, always nice to see happy faces. I was in Buttonwillow, CA when vehicle showed leak. AAA towed to Big O on Ming in Bakersfield. Sadly, it was the radiator. I had checked on-line to decide where to tow. Their service was great. As usual, they noted additional repairs necessary, oil sending unit, water pump showed signs of previous leak, tho not currently leaking. I choose to drive to San Diego so La Mesa Big O could do work. Possibly risky, but IF any additional issues driving, there's always AAA to tow 100 miles. In answer to any questions regarding La Mesa Big O and their Service, please note the above. Also, as mentioned in previous reviews, our family has taken all vehicles to Big O since Big O first opened on Johnson St in El Cajon, CA. 1984 or 85. We met John Connelly and Randy. Followed them around San Diego County. Mom would drive her motorhome on Friday evening to, if memory serves correctly, Carlsbad, when John had Big O there. Saturday morning Mom would get a knock on her door to be served coffee & donuts to wake her up. We met Eddy at Big O in Lemon Grove @ 1994 or 95. Lemon Grove is much closer than Carlsbad or Oceanside. At this point in time, Big O has serviced 3 generations of our family. My great granddaughter, living in Montana will turn15 in February and taking Driver's Ed in school. Her dad will retire U.S. Air Force in August. Family plans to move to San Diego. Big O will then have 4th generation as customers. With regard to offer of wheel alignment or credit card. Eddy knows what our autos need and our finances so they don't offer every visit.
By Brain | 3/12/2024
You're right next door and they treat everyone like family!
By Gina | 1/14/2020
Awesome service as always! Thanks guys for all you do!!
By Bills truck | 3/11/2024
As always the best service in the industry.