Big O Tires

Thank you

From the moment I wakes in, I could tell that the people working there cared about what the did and the service they gave. The owner was happy to help and one of the friendliest people I’ve met. I will return to the Big O tire in La Mesa CA, on University and Parks ave.

I came in with a coupon and a Nissan Frontier in need of an alignment. The store was having phone troubles that day and the address on the coupon was one number off. Eddy and the crew were working hard and they got my truck handled quickly at a good price. The coffee wasn't bad either.

The staff was welcoming, extremely knowledgeable, and displayed the highest levels of expertise. They explained everything clearly, were polite, timely, and answered all of my questions.

great as always. I appreciate Eddie's knowledge and honesty. Also, he always knows return customers by name, and has follow-up questions about the last visit/vehicle they were in with.

Purchased 4 tires 14 months ago in Poway with tire protection plan. PB store refused to honor warranty but La Mesa location took care of me.

The owner was very helpful

Everyone was very helpful. I was shown the and told about the problems with my car.

Eddie was very helpful and understanding. He was very knowledgeable of the products and helped me every step of the way. He was awesome!

Great people to work with and very professional. Do the job and do it right the first time. You can trust them to do what they say they will do.

The two gentleman working at the front desk were extremely informative. Great sense of humor. They had me in and out of there (oil change) in under the time they quoted. Made the rest of my day much better. Thank you, much appreciated.

Always great customer service and very reliable workers at this location Eddy and Josh are great

Fast but excellent service.

Very professional and courteous.

I've been taking my vehicles there for years because of the great customer service!

Great experience overall and really friendly staff

Service was excellent as always. Eddy, Josh, Mario, as well as all Team members smile and acknowledge customers, always nice to see happy faces. I was in Buttonwillow, CA when vehicle showed leak. AAA towed to Big O on Ming in Bakersfield. Sadly, it was the radiator. I had checked on-line to decide where to tow. Their service was great. As usual, they noted additional repairs necessary, oil sending unit, water pump showed signs of previous leak, tho not currently leaking. I choose to drive to San Diego so La Mesa Big O could do work. Possibly risky, but IF any additional issues driving, there's always AAA to tow 100 miles. In answer to any questions regarding La Mesa Big O and their Service, please note the above. Also, as mentioned in previous reviews, our family has taken all vehicles to Big O since Big O first opened on Johnson St in El Cajon, CA. 1984 or 85. We met John Connelly and Randy. Followed them around San Diego County. Mom would drive her motorhome on Friday evening to, if memory serves correctly, Carlsbad, when John had Big O there. Saturday morning Mom would get a knock on her door to be served coffee & donuts to wake her up. We met Eddy at Big O in Lemon Grove @ 1994 or 95. Lemon Grove is much closer than Carlsbad or Oceanside. At this point in time, Big O has serviced 3 generations of our family. My great granddaughter, living in Montana will turn15 in February and taking Driver's Ed in school. Her dad will retire U.S. Air Force in August. Family plans to move to San Diego. Big O will then have 4th generation as customers. With regard to offer of wheel alignment or credit card. Eddy knows what our autos need and our finances so they don't offer every visit.

Great staff. Great service.

Awesome service as always! Thanks guys for all you do!!

My reason for going to Big O tires initially was because I bought tires in Texas from NTB. I had warranties and free tire rotations with my contract. I didn't realize, contrary to their name (NTB-National Tire & Battery) that they did NOT have locations in California. When I tried to find a location in San Diego their website stated that they were a sister company of Big O Tires. When I called the owner answered and said they were no longer affiliated with them, but he would rotate my tires for free. I couldn't be happier with my experience. I also had a check up and oil change. My battery tested bad so I was happy they caught it before it completely died. Every once in a while I find a business that has integrity and the Big O Tires in La Mesa, CA is surely one of them. I highly recommend Big O Tires at 7589 El Cajon Blvd. in La Mesa, CA. I made an appointment and did not have to wait long for the service. There are plenty places to eat nearby. Before I even finished lunch they called and let me know my car was ready. It was so easy.