Big O Tires

438 ratings
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Location

1825 E Katella Ave,
Orange, CA 92867

Terry

By Terry | 9/6/2019

Will always come back to this place for their customer service.

Jeska989

By Jeska989 | 5/18/2021

Reoccurring issue with temperature gauge. Part went back. Vehicle took longer than expected. I didn’t have a ride to pick vehicle back up. Garcia arranged for an Uber to give me a ride. Really appreciated that.

Michael

By Michael | 9/6/2019

Excellent service!

Shanon D

By Shanon D | 5/14/2021

The man at the front desk, Fernando, was incredibly nice and helpful. They were able to finish my car before closing and I was very appreciative

Cesar

By Cesar | 9/6/2019

Prompt and friendly staff

JerryOnDrums

By JerryOnDrums | 5/9/2021

Customer service has friendly and excellent. Oil change was done very quickly at an excellent price. Appointment was easily booked and honored. No annoying upselling to deal with.

anonymous

By anonymous | 9/6/2019

I went in to have them open a claim against Michelin for a brand new car that experience a tire blow out, which caused damage to the car/rim. I did not buy anything, but they treated me outstanding. Service manager, Fernando Quiroz was outstanding. Thanks for all your help.

H.E.

By H.E. | 4/23/2021

Great service

Harley Gimarino

By Harley Gimarino | 9/6/2019

Fernando has been very helpful and knowledge about the store and products that they offer. Questions ask and answered, byfar car shop you can trust. Store#5824

Mike C. - Newport Beach

By Mike C. - Newport Beach | 4/21/2021

Great and timely service by the team!

Tu

By Tu | 9/6/2019

Jr. or Fernando was very helpful when I called, and offered my options on tires when it was determined I needed replacement. Very happy with my experience.

Kat

By Kat | 4/19/2021

The staff here is always so friendly and accommodating. Can't recommend it enough. Thank you!

Lopez

By Lopez | 9/6/2019

Excellent customer service!!

John V

By John V | 4/13/2021

Great customer service.

Lyda

By Lyda | 9/6/2019

I trust the guys at this store to tell me what i need on my car.

Ninna D

By Ninna D | 3/22/2021

Jr. And Fernando are amazing! And the mechanic who has been there forever! Been coming here for 15+ years...what does that say!!

Frence Matyas

By Frence Matyas | 9/6/2019

Excellent service! Highly recommend. The change 6 tires in my 40' motorhome so quick. Worth every penny.

Amber M

By Amber M | 3/18/2021

Jr the manager was super great! My friend Shelby had recommended this place to me and I will always take my car here from now on. Thank you so much !!

anonymous

By anonymous | 9/6/2019

I just needed an oil change this time, but was treated courteously, as always.

Slisti

By Slisti | 3/14/2021

I use to go to jiffy lube. No comparison in service and price. Also didn't try to up sell . Over a year ago jiffy lube told me I needed a new battery. Haven't had any problems yet.