
By Olivia | 9/6/2019
I called a day ahead to make an appointment and inquire on a promotion that they were running. They were very friendly, helpful and quick. They changed all four of my tires and did an alignment in less then an hour, I was stunned and so appreciative! Will definitely come back again in the future.

By JessCruze | 2/8/2021
Junior and Fernando and kind and very considerate employees. Both of them are great at communicating with me wether on the phone or in person. They and their team corrected an issue that was covered by the parts warranty and made sure I made it home before dark, which I so much appreciated since I’m up in big bear.

By Jim | 9/6/2019
A great bunch of employees work at Big O Tires on Katella in Orange. Very responsive and courteous. Thanks!

By Melinda | 1/22/2021
Very quick and easy process. The associate was knowledgeable and courteous. No one enjoys paying for tires but the great customer service makes it a lot less painful. Thank you!

By Dennis Alon-Alon | 9/6/2019
I spoke with Junior on the phone. He was courteous and very knowledgeable and explained all the services in detail with the purchase of the tires. His professionalism and attention to detail definitely persuaded me to shop at Big O Tires.

By Mirza B | 1/5/2021
Great Friendly customer SERVICE.

By Kelly | 9/6/2019
Junior runs his place well with honesty and a command of his product line. I had put two rear tires on my Tesla that were several hundred dollars less than what the dealer offered, so when I needed the front two, I returned to Big O and he sourced them in his main warehouse and got the work done that afternoon.

By anonymous | 1/5/2021
Service was fast and staff were friendly.

By Lori | 9/6/2019
Very friendly and able to get my car in the same day. Job was done quickly

By Gabriel R. | 12/21/2020
junior and the staff is a great team. Thank you.

By anonymous | 9/6/2019
I like to appear early, starting time. I don't mind waiting my turn, but I feel Josh keeps the shop guys focused on "Next" and doesn't delay me for a non-priority.

By Daniel M | 12/21/2020
I arrived just after 4 PM for tire rotation and brake flush. I expected to be told it was too late, but the service writer was more than happy to get the car in and assured me it would be done by closing time. The service was done promptly. I’ve been to this location several times, and I keep coming back because of my consistently good experiences.

By Greg | 9/6/2019
Had a great experience getting my flat tire repaired

By Level Up | 12/7/2020
Best location around! I won’t take my car anywhere else. Thank you Orange!!

By anonymous | 9/6/2019
Got a flat heading into work a few mornings ago; stopped in without an appointment and they took care of me right away. Also checked the air in the rest of my tires and topped them off; good customer service and a fair price.

By Matt N | 12/2/2020
Junior was exceptional in terms of service.

By anonymous | 9/6/2019
Stopped by at the Orange location for an oil change this past weekend. Josh helped me out. He was knowledgeable and answered my questions satisfactorily.

By First visit will repeat | 11/22/2020
very satisfactory experience

By Steve | 9/6/2019
Junior was very helpful and courteous. I went in for new tires & oil change. They found bad rear shocks and showed me the leakage. Installed new shocks in addition to the tires & oil change.

By JimL | 11/18/2020
Great service and price