Big O Tires

442 ratings
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Location

1825 E Katella Ave,
Orange, CA 92867

Brian

By Brian | 1/27/2020

Junior always knows how to take care of customers. Been coming to this shop for almost 3 years now.

DJ

By DJ | 3/6/2024

Clear explainations, prompt honesty.

Tracy

By Tracy | 1/14/2020

I was quite skeptical as I had a horrible previous experience with another Big O Tire location. From the moment I walked into the store until we left was fantastic. We will definitely return,

Heidi M

By Heidi M | 3/5/2024

Gabriel was very kind and throughly explained the pricing and services. He apologized that the tire I originally wanted was discontinued and offered me a better tire at a better price.

Mike C

By Mike C | 1/14/2020

Jr. and his team always do a great job for me. I drive 14 miles to have them service my car because I trust them.

bshowd

By bshowd | 3/4/2024

the service tech are very friendly and kind. they greet you at the door and when you leave , talk to you about the process of what your doing to the car.

Jessica

By Jessica | 12/28/2019

Junior was very helpful and friendly.

Tom C

By Tom C | 3/2/2024

Very polite, thorough, experience individual that assisted me.

Lisa

By Lisa | 11/19/2019

Love Junior, Fernando the crew. They are dedicated to excellence. I can count on them.

Boness

By Boness | 2/28/2024

On our way to a job they took care of us quick and got my guys back on track with the tire in stock unlike the 1st place!! Definitely will use again

Elizabeth Lynch

By Elizabeth Lynch | 11/18/2019

I have brought both of my cars to this shop enough for the staff to remember me. Haha They are diligent, work with a sense of urgency and has great communication. I really appreciate the way they treat me and my vehicles when I come in. Thank you for always taking care of me! I really appreciate it!!

cko

By cko | 2/12/2024

Fernando and your staff were great

Tony

By Tony | 11/12/2019

Great customer service!

Ashley

By Ashley | 2/8/2024

These guys are absolutely AMAZING! I've now visited this location twice and each time -- Fernando and Gabriel took the stress out of the car maintenance/repair process and provided the BEST customer service! Rather than push things you don't need, they take the time to provide you with education on things you should consider (which I love!). I hope I don't need anymore repairs, but if I do, I know I'll be in the right hands with this team! Thank you Fernando & Gabriel!

Mohan

By Mohan | 11/8/2019

Excellent Customer Service!

Frank G

By Frank G | 2/6/2024

I had a tire blow out and the manager on site was extremely helpful. He was able to process all the documentation needed and get me on my way. I had a spare and they even placed it neatly back in the trunk! great service and kept me informed at all times. I only waited 40 Minutes and was extremely satisfied with service level! Thank you. FG

David

By David | 10/25/2019

The manager, Junior, was very accommodating. He is always friendly and takes good care of my car.

Ours

By Ours | 2/2/2024

Gabriel and Fernando were communicative and kind. Gabriel allowed me to return in 90 minutes for a service versus having me wait the whole time as I was working .

Rick

By Rick | 10/14/2019

I've used this store for all of my cars for several years. They have always been good. The few issues that have occurred have been dealt with quickly and fairly.

Jennifer T

By Jennifer T | 1/18/2024

Nice customer service