Big O Tires

994 ratings
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Location

131 E First St,
Tustin, CA 92780

anonymous

By anonymous | 2/15/2021

good people and excelent service

Cruz Rios III

By Cruz Rios III | 4/29/2024

Juan Manager was Very Helpful and Explained everything in detail for services provided for my vehicle

anonymous

By anonymous | 9/28/2020

Employees here are knowledgeable, efficient and competent. Excellent service.

Paul B.  WD6FMX

By Paul B. WD6FMX | 4/28/2024

everything went perfectly

anonymous

By anonymous | 9/3/2020

Great service and customer care!

Peg

By Peg | 4/25/2024

No High pressure tactic for needless work.

anonymous

By anonymous | 6/7/2020

No matter the situation is, no matter what issue arises, they'll even go steps further to satisfy customers needs! I kid u not, & look for every available discount. Trust in them they know this business, I've said it before & I'll say it again I stand behind this location 200%. Because this group offers optimal square dealsit's consistency you can count on! As a consumer on limited income I'm confident in work performed time & time again! I'm telling you they are A-Can-Do-Team, No Comparison!

Becky

By Becky | 4/25/2024

Dry knowledgeable and professional. I feel like my car is now safer to drive.

anonymous

By anonymous | 5/4/2020

I always have the best service. Im never over charged on services. My husband now goes to Big O Tires. Me. Garcia and staff are awesome.

Dan W.

By Dan W. | 4/24/2024

Check in was easy, and the associate was able to find the exact tires I requested same day. I dropped off the wheels, with tire covers on. The staggered set was installed correctly, labeled and the tire covers placed back on. Excellent service. As a side note the website would not let me order the tires ahead of time because they are not manufacturer specs since they are my race tire set with different wheels, so i could never add them to my cart!

anonymous

By anonymous | 5/4/2020

Awesome ! Found my new mechanics ! Will be back !

Bel Air

By Bel Air | 4/23/2024

Juan the manger of the Tustin store on 1st. is excellent. He was very careful with my 1952 Chevrolet Bel Air mounting my new Wide White wall tires. Especially the skirts on the car.

anonymous

By anonymous | 4/26/2020

Something as simple as car checkd out, air filter, oil change or something expensive like tires, brakes, rotor for our 3cars. They never fail me, giving me their best & I'm here to acknowledge it openly, its one Hxxx of a team at Tustin location!

Juliet

By Juliet | 4/22/2024

Although they admitted they had only one guy in the shop today, and said it 'could be awhile", they completed the work very quickly. I had a question about how my last bill was done, and the person at the counter cleared it up immediately, explaining it to me well.

anonymous

By anonymous | 4/21/2020

Garcia who is the manager and Dwayne the technician that worked on my vehicle were 5 stars amazing! Very upfront and communicated the entire time!

MT

By MT | 4/19/2024

Juan is a nice guy

David

By David | 4/1/2020

Friendly, tip top shop

TJ

By TJ | 4/19/2024

Mashona at the front desk helped me out with such compassion and kindness that I was totally at ease. I was in a really bad situation with my car, but it all turned out well. You don’t find that kind of customer service in this world very often. Thanks again Big-O- Tustin.

Julie

By Julie | 3/30/2020

During this COVID-19 pandemic , they were so thoughtful and replaced my run flat tire next day. Very nice people and fare pricing.

JoAnn P

By JoAnn P | 4/19/2024

Alan was very kind explained the importance of me purchasing the struts for my tires. Also, I like that he asks if I would like a Lyft ride. I like that convenience that Big O offers!