By anonymous | 2/15/2021
good people and excelent service
By Cruz Rios III | 4/29/2024
Juan Manager was Very Helpful and Explained everything in detail for services provided for my vehicle
By anonymous | 9/28/2020
Employees here are knowledgeable, efficient and competent. Excellent service.
By Paul B. WD6FMX | 4/28/2024
everything went perfectly
By anonymous | 9/3/2020
Great service and customer care!
By Peg | 4/25/2024
No High pressure tactic for needless work.
By anonymous | 6/7/2020
No matter the situation is, no matter what issue arises, they'll even go steps further to satisfy customers needs! I kid u not, & look for every available discount. Trust in them they know this business, I've said it before & I'll say it again I stand behind this location 200%. Because this group offers optimal square dealsit's consistency you can count on! As a consumer on limited income I'm confident in work performed time & time again! I'm telling you they are A-Can-Do-Team, No Comparison!
By Becky | 4/25/2024
Dry knowledgeable and professional. I feel like my car is now safer to drive.
By anonymous | 5/4/2020
I always have the best service. Im never over charged on services. My husband now goes to Big O Tires. Me. Garcia and staff are awesome.
By Dan W. | 4/24/2024
Check in was easy, and the associate was able to find the exact tires I requested same day. I dropped off the wheels, with tire covers on. The staggered set was installed correctly, labeled and the tire covers placed back on. Excellent service. As a side note the website would not let me order the tires ahead of time because they are not manufacturer specs since they are my race tire set with different wheels, so i could never add them to my cart!
By anonymous | 5/4/2020
Awesome ! Found my new mechanics ! Will be back !
By Bel Air | 4/23/2024
Juan the manger of the Tustin store on 1st. is excellent. He was very careful with my 1952 Chevrolet Bel Air mounting my new Wide White wall tires. Especially the skirts on the car.
By anonymous | 4/26/2020
Something as simple as car checkd out, air filter, oil change or something expensive like tires, brakes, rotor for our 3cars. They never fail me, giving me their best & I'm here to acknowledge it openly, its one Hxxx of a team at Tustin location!
By Juliet | 4/22/2024
Although they admitted they had only one guy in the shop today, and said it 'could be awhile", they completed the work very quickly. I had a question about how my last bill was done, and the person at the counter cleared it up immediately, explaining it to me well.
By anonymous | 4/21/2020
Garcia who is the manager and Dwayne the technician that worked on my vehicle were 5 stars amazing! Very upfront and communicated the entire time!
By MT | 4/19/2024
Juan is a nice guy
By David | 4/1/2020
Friendly, tip top shop
By TJ | 4/19/2024
Mashona at the front desk helped me out with such compassion and kindness that I was totally at ease. I was in a really bad situation with my car, but it all turned out well. You don’t find that kind of customer service in this world very often. Thanks again Big-O- Tustin.
By Julie | 3/30/2020
During this COVID-19 pandemic , they were so thoughtful and replaced my run flat tire next day. Very nice people and fare pricing.
By JoAnn P | 4/19/2024
Alan was very kind explained the importance of me purchasing the struts for my tires. Also, I like that he asks if I would like a Lyft ride. I like that convenience that Big O offers!