Big O Tires

998 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

131 E First St,
Tustin, CA 92780

Mike

By Mike | 3/15/2020

Was quick & very accommodating.

JoAnn P

By JoAnn P | 4/19/2024

Alan was very kind explained the importance of me purchasing the struts for my tires. Also, I like that he asks if I would like a Lyft ride. I like that convenience that Big O offers!

Armando Alas

By Armando Alas | 3/11/2020

Lashinda (sp?) was so incredibly helpful and welcoming. I will use Big O as my neighborhood repair center.

MikeT

By MikeT | 4/19/2024

Juan is a good person

Guillermo

By Guillermo | 3/10/2020

Great service Thank you

Rocky

By Rocky | 4/4/2024

People working are remarkable. Juan, is a very helpful person, professional, nice,knowledgeable and efficient. Great experience.

Greg

By Greg | 3/7/2020

Very professional and easy

N P

By N P | 4/3/2024

Big O had the tires i wanted, price was right, they were able to do work right away,

Melissa

By Melissa | 3/2/2020

Great service! Friend

Tom Parsons

By Tom Parsons | 3/27/2024

Juan is always super gracious.

Jason

By Jason | 3/1/2020

Appreciated being immediately accommodated.

Greg H

By Greg H | 3/18/2024

Very professional staff. Fast service. A little pricey but not bad.

Sarah

By Sarah | 2/26/2020

I took my car in to get all four tires replaced and have the alignment done. I made the appointment the night before and was able to select the tires I wanted so I knew roughly what my bill was going to be. When I arrived I was told that they didn't have the tires in the store but they sent out someone to their warehouse to pick them up for me. I had my two kids ages 3 and 18 months with me so we walked around to the many shops and eateries while we waited. We even walked to the library for their storytime. If you have to bring your kids, this is the place to go. We came back a little over 2 hours later and it still wasn't done. We waited another 20ish minutes and finally were ready to go. I'm understanding that a job like this takes a long time plus they didn't even have my requested tires in stock so although I was stressed out with the kids in the small office, I wasn't upset. Plus the manager knocked some money off the bill to account for the extra wait time. All in all a great experience for it being not the most appealing errand to run!

REAN 30

By REAN 30 | 3/16/2024

Employees are all friendly and knowledgeable.

Mark

By Mark | 2/21/2020

I dropped my truck off at 8am in the morning to get an oil change and tire rotated. I was asked if I wanted to wait for the vehicle and told them no, and that I would be back at noon to pick the vehicle up. I returned at 1pm and the vehicle was not done, thus 4 stars instead of 5.

Maria

By Maria | 3/9/2024

Customer service was really good. Friendly associates but the system when it was time to pay froze. The only thing I would suggest is updating your computer systems because it was time consuming to make my payment.

Kwesi

By Kwesi | 2/18/2020

Great staff and management is like a home to me.

Greg O

By Greg O | 3/6/2024

Got me right in and took care of everything in two hours

Charles

By Charles | 2/17/2020

They did a nice job and we're ready to start installing my new tires when I arrived at the appointed time. It only took an hour for the tires and alignment! Very happy with the prices as well. This is my new go-to place

Chevy16

By Chevy16 | 3/6/2024

Maroni was very helpful and answered my questions.