Big O Tires

1001 ratings
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Location

131 E First St,
Tustin, CA 92780

Jim

By Jim | 2/17/2020

VERY IMPRESSED WITH SERVICE LEVEL

Maria

By Maria | 3/9/2024

Customer service was really good. Friendly associates but the system when it was time to pay froze. The only thing I would suggest is updating your computer systems because it was time consuming to make my payment.

Debbie

By Debbie | 2/17/2020

Great service all around.

Greg O

By Greg O | 3/6/2024

Got me right in and took care of everything in two hours

Rudy

By Rudy | 2/3/2020

Excellent customer service.

Chevy16

By Chevy16 | 3/6/2024

Maroni was very helpful and answered my questions.

Lori

By Lori | 1/27/2020

I had an unexpected tire blowout and the manager sent personnel to go get the needed replacement tire to get me "in and out" the same day. I appreciate the extra effort!

Anonymous

By Anonymous | 3/2/2024

Fast friendly service

William Chandler

By William Chandler | 1/22/2020

I went in because my battery wouldn't hold a charge. It was under warranty. The clerk was very helpful and didn't charge a dime. The next day, I came in with my wife's car to replace the right head lamp. They did it in minimal time.

Norman Armando Alas

By Norman Armando Alas | 2/19/2024

Lashonda was so professional. Scheduled my visit and communicated every step of my service.

Gabriel

By Gabriel | 1/21/2020

Thanks for your service

Cruz Rios III

By Cruz Rios III | 2/14/2024

Excellent Customer Service with Maroni Ualotu and Juan Chanelo. Very Good Attitudes. The Make You Feel Welcome!

Carl

By Carl | 1/21/2020

Told service writer what my issues were, Was told the cost to correct the issues. Work was done in a reasonable amount of time. Cost was less than nearby competitors.

Mike C

By Mike C | 2/13/2024

Great customer service by Maroni Ualotu.

Mike Feeley

By Mike Feeley | 1/20/2020

Very professional and friendly environment. A pleasure to do business with.

Mike W

By Mike W | 2/12/2024

Employees were friendly, honest, and stuck to the committed timeline.

Bianca

By Bianca | 1/14/2020

Great customer service!

Traci R

By Traci R | 2/7/2024

The staff is efficient and very concise with what I needed

Curtis

By Curtis | 1/8/2020

Amazing staff. Communicated clearly and told me what to expect and how long the service would take. Also gave recommendations on other issues that may need to be addressed. Friendly and professional.

Albert H

By Albert H | 2/3/2024

Staff was friendly and professional, explained in detail what work was done and recommended a wheel alignment to prevent abnormal wear on the new tires. Will definitely be back. Keep up the great work!