Big O Tires

612 ratings
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Location

20742 Lake Forest Dr, Unit C-3,
Lake Forest, CA 92630

anonymous

By anonymous | 1/18/2021

Great service was provided

Bill V

By Bill V | 10/29/2024

Everything was great

anonymous

By anonymous | 8/21/2020

Steve was very helpful in replacing my damagedtire great price on my replacement

Tracy

By Tracy | 10/23/2024

worked with Isaac Posada and he was fabulous. I work in customer service and it is hard to find good customer service anymore and he was excellent and explained everything to me.

Jeff Joyce

By Jeff Joyce | 4/2/2020

This was my first time going here so I wasn't to sure what to expect especially from car shops but as soon as I pulled up, I was greeted outside my car by the manager Steve. Steve was very friendly and knowledgeable. He told me what my options were and he also informed me that they offer financing. I was given a price and was set on my way. Nearly 25 minutes later I was given a phone call from Steve informing me that my car was all done and ready for me to pick it up. I'm very impressed how fast they were able to do an alignment on my SUV. They charged me exactly what they had quoted me, not a penny more. I'm very satisfied with the work they had performed on my vehicle and the kindness of the staff. I will definitely be coming back here!!

Joel Martin

By Joel Martin | 10/22/2024

The customer service was excellent, this was the easiest thing I've done in a while. The quote was spot on, there was no stress, and it only took about 30 minutes.

Beth

By Beth | 3/16/2020

Wonderful

Naseer

By Naseer | 8/28/2024

It was easy to check in and associate explained my options to fix the tire

Richard

By Richard | 3/5/2020

Manager at this location is very customer centric. He does an excellent job interacting with people.

Candace W.

By Candace W. | 8/24/2024

All the employees were very nice and very informative. My car is driving like a dream now. I’m very grateful.

Bill

By Bill | 2/27/2020

Steve was great

Their

By Their | 8/24/2024

They were able to replace my left front tire on that same day and took me in right away. They were professional, courteous And knowledgeable.

Linda

By Linda | 2/20/2020

Steve and the rest of the guys there are great and honest!!

Mjosephr

By Mjosephr | 8/8/2024

Isaac is awesome!

Ricardo

By Ricardo | 2/18/2020

Was quoted and charged what I was told.

Cesar S.

By Cesar S. | 7/6/2024

Issac and the team were thorough in inspecting my newly purchased car. They kept me updated the whole time.

Michael

By Michael | 2/17/2020

They don't try to "oversell"� products or maintenance. Let you know and then you can make the decision if it's urgent or can be delayed until a later time

cvlandscape

By cvlandscape | 6/26/2024

Great service and online billing

Edward

By Edward | 2/11/2020

Work was done great had no problems every time come job is exelent

David M

By David M | 6/25/2024

Thoroughly explained and showed me what the car was having problems with and shared many options for parts at different price points. Offered an Uber home and back and they got the job done pretty quickly.